Jillian White
Morrisville,NC
Summary
Detail-oriented with hands-on experience in fast-paced service environments. Proven ability to build strong customer relationships, manage transactions efficiently, and lead in team settings. Skilled in time management, multitasking, communication and problem-solving, with a solid foundation in economic analysis and quantitative skills gained through academic study.
Overview
4
4
years of professional experience
Work History
Starbucks Barista and Certified Trainer
Harris Teeter
07.2020 - Current
- Delivered exceptional customer service by effectively listening to customers needs to ensure a satisfactory experience
- Handled cash register and cash and card transactions
- Sold and served food and specialty beverages meeting Starbucks standard
- Assembled mobile orders for customers and delivery drivers
- Trained new baristas on the Starbucks standard processes
- collaborated with other team members to ensure an organized and safe work environment
- demonstrated the ability to work in a fast-paced environment and multi-task
Education
B.A. - Economics
University of North Carolina At Chapel Hill
12-2024
Associates - Arts
Wake Technical Community College
12.2021
Skills
- Team collaboration
- Adaptability
- Multi-tasking
- Customer service
- Communication
- Leadership
- Organization
- Time management
- Google Workspace
- Microsoft Office
- R Studio
Accomplishments
The National Society of Leadership and Success (NSLS)- a leadership development organization that recognizes students for their achievements and aims to help college students build skills to succeed in their careers and personal lives. NSLS provides members with access to resources such as leadership training, networking, speaker broadcasts by prominent leaders and/or celebrities, and certifications and awards.
Timeline
Starbucks Barista and Certified Trainer
Harris Teeter
07.2020 - Current
Associates - Arts
Wake Technical Community College
B.A. - Economics
University of North Carolina At Chapel Hill
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