Jilliann Hustedde
Signal Mountain,TN
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Chattanooga Golf and Country Club
Chattanooga, TN
11.2023 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
Host
J. Alexander's Restaurant
Chattanooga, TN
01.2023 - 09.2023
- Managed dining room layout to maximize efficiency of staff members.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Greeted guests upon arrival and provided them with menus.
- Provided customers with accurate wait times and monitored waiting list.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Assisted servers in seating guests by escorting them to their tables.
Campus Manager
South By Sea
Johnson City, TN
08.2022 - 03.2023
- Assisted customers with designing apparel for their organization.
- Showed many design options to the customer to find what fit their needs.
- Communicated with our team of designers to ensure results are perfect for the customer.
- Ran the social media page to help reach a larger audience.
- Reached out to new organizations to build new relationships.
- Continued to contact prior customers to fulfill any other needs for their organization.
Education
Bachelor of Science - Marketing
University of Tennessee- Chattanooga
Chattanooga04-2025
High School Diploma -
Clovis West High School
Fresno, CA06-2021
Skills
- Exceptional customer service
- Guest Relations Management
- Table Setting
- Point of Sale (POS) system operations
- Professional Appearance
- Positive and professional
Affiliations
Playing golf
Social Media Marketing
Playing piano
Photography
Accomplishments
- Dean's List at University of Tennessee at Chattanooga
- Dean's List at East Tennessee State University
- Airborne Public Safety Association Scholarship
- LikeToKnow.It Creator
Timeline
Server
Chattanooga Golf and Country Club
11.2023 - 07.2024
Host
J. Alexander's Restaurant
01.2023 - 09.2023
Campus Manager
South By Sea
08.2022 - 03.2023
Bachelor of Science - Marketing
University of Tennessee- Chattanooga
High School Diploma -
Clovis West High School
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