JilliAnn Wilson
Belton
Summary
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information. Experience includes managing medication and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
Work History
Pharmacy Technician
HEB Grocery Store
Harker Heights
06.2014 - Current
- Dispensed medications accurately to customers and healthcare professionals.
- Assisted pharmacists in preparing and labeling prescriptions efficiently.
- Managed inventory by restocking shelves and organizing pharmaceutical supplies.
- Provided exceptional customer service by answering medication-related inquiries.
- Maintained cleanliness and organization in the pharmacy area consistently.
- Handled cash register transactions and processed insurance claims promptly.
- Collaborated with team members to improve workflow and service delivery.
- Followed safety protocols while handling hazardous materials and medications.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Answered telephones to respond to questions or requests.
- Operated cash registers to accept payments from customers.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
Education
Harker Heights High School
Harker Heights, TXSkills
- Medication dispensing
- Prescription preparation
- Inventory management
- Customer service
- Insurance processing
- Vaccination administration
- Safety compliance
- Data entry
- Cash handling
- Time management
- Attention to detail
- Problem solving
- HIPAA
- Insurance verification
- Medicare and medicaid process
- Insurance billing
- Resolving customer issues
- Drug inventory management
Timeline
Pharmacy Technician
HEB Grocery Store
06.2014 - Current
Harker Heights High School