Jim Mentore-

Accessioning Department:

• Receiving specimens: Unpack and receive specimens, and ensure they are properly preserved
• Identifying specimens: Determine which tests the specimens will be used for
• Checking for contamination: Ensure specimens are free of contamination
• Entering data: Input specimen information into the laboratory information system
• Preparing specimens: Prepare specimens for testing
• Transporting specimens: Move specimens to the correct department within the lab
• Centrifuging: Perform centrifugation on specimens
• Distributing specimens: Distribute specimens as needed

Analytic Department:

• Followed safety protocols to maintain safe and secure laboratory environment.
• Prepared laboratory samples for analysis and performed data entry for accurate reporting.
• Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
• Utilized various medical laboratory equipment to conduct tests and analyses.

Sales and Marketing:

• Prospecting and Lead Generation: Identifying and targeting new customers and sales opportunities.
• Product Knowledge and Promotion: Explaining the features and benefits of nutritional products to customers.
• Sales Presentations and Negotiations: Presenting proposals and negotiating deals with potential and existing clients.
• Sales Targets and Quotas: Meeting or exceeding individual and team sales targets.
• Market Research and Analysis: Analyzing sales data to identify trends and growth opportunities.
• Strategic Marketing Plan Development: Contributing to the development and implementation of marketing plans.
• Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Customer Service and Relationship Management:

Expanded customer base through cold calling, networking, and relationship building.

• Customer Needs Assessment: Identifying and understanding the specific needs and goals of each customer.
• Product Recommendations: Recommending the most suitable products based on individual customer needs.
• Answering Questions and Addressing Concerns: Providing accurate and helpful information to customers.
• Building and Maintaining Relationships: Building strong and lasting relationships with clients.
• Enhanced client satisfaction by addressing and resolving concerns and complaints promptly and effectively and providing exceptional service.

Additional Responsibilities:

• Maintaining accurate sales records and reports.
• Participating in industry events and training.
• Staying up-to-date on the latest nutritional trends and research.
• Completing administrative tasks as assigned.