Summary
Overview
Work History
Education
Skills
References
Timeline
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Jim Neri

Brooklyn,NY

Summary

An extensive retail background, including a multi-department role at Urban Outfitters prior to covid-19. I transitioned to stock roles during 2020/2021, having the opportunity to work with brands that have high expectations with refined visuals since then. I received a deep understanding of what it means to be in charge of a store's inventory, and how it's often a supportive role that requires being organized, efficient, and, most importantly, a self-starter. While proving my ability to meet these high standards, I have fostered strong colleague relationships, resulting in lasting professional connections. When applying for these types of roles, I am committed to improving the spaces operationally, consistently leaving environments better than how I found them.

Overview

4
4
years of professional experience

Work History

Operations Manager

Buck Mason
New York
09.2024 - Current
  • Receive, organize, and complete multiple transfers.
  • Packed and shipped e-Com orders while adhering to company aesthetics to enhance customer satisfaction.
  • Weekly cycle counts for various styles, in order to accurately account for inventory.
  • Assisted in preparing frequently changing floor sets to display newer styles.
  • Sent end-of-day email recaps detailing processes and including visuals for team updates.
  • Place warehouse orders, which include supplies needed for the store to operate.
  • Manage stock team directives, expectations, and availability.

Stock Supervisor

Watches of Switzerland
New York
12.2022 - 08.2023
  • Received and processed shipments to ensure timely stock availability.
  • Organized back-of-house layout to maximize product space and improve accessibility.
  • Understood security protocols for various emergency situations.
  • Weekly checklist of high-value pieces to account for the worth of the location.
  • Support e-commerce to complete orders for clients.
  • Collaborate with other stores/vendors to provide complete collections for clients' high-end pieces.

Store Support and Operations

Ralph Lauren (RRL)
Brooklyn
10.2021 - 11.2022
  • Customer service etiquette, both in-person and on the phone.
  • Supported sales team in achieving end-of-day sales goals through effective collaboration.
  • Operated MPOS cashier system and performed nightly register counts.
  • Ensured packages were shipped to maintain company quality standards.
  • Managed product inventory for the entire location.
  • Assisted merchandise team in styling floor sets for each season to enhance visual presentation.

Education

High School Diploma -

Bishop Loughlin
Brooklyn, NY
05-2017

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice
New York, NY
08-2026

Skills

  • Customer service
  • Sales analysis
  • Inventory management
  • Stock organization
  • Attention to detail
  • Team leadership
  • Cultural Competency
  • LGBTQ youth engagement
  • Safe space creation
  • Native Spanish speaker

References

Available upon request

Timeline

Operations Manager

Buck Mason
09.2024 - Current

Stock Supervisor

Watches of Switzerland
12.2022 - 08.2023

Store Support and Operations

Ralph Lauren (RRL)
10.2021 - 11.2022

High School Diploma -

Bishop Loughlin

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice
Jim Neri