Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jim Sheynkman

Roseville,CA

Summary

Dynamic Dispatcher with United Healthcare, adept at managing high-pressure situations and ensuring timely assistance. Leveraged strong decision-making and attention to detail to enhance data tracking and improve operational efficiency. Recognized for exceptional customer service and effective communication, fostering seamless collaboration among team members.

Overview

8
8
years of professional experience

Work History

Dispatcher

United Healthcare
01.2017 - 03.2023
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of Number fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained accurate records of all dispatched calls, improving data tracking for future analysis.

Uber Partner

Uber
04.2023 - 03.2025
  • Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
  • Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.

Education

Grant Highschool
North Hollywood, CA

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Problem-solving
  • Customer relations

Languages

Russian
Professional Working

Timeline

Uber Partner

Uber
04.2023 - 03.2025

Dispatcher

United Healthcare
01.2017 - 03.2023

Grant Highschool

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