Jimel Davis
Grandville,MI
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
9
9
years of professional experience
Work History
Store Lead
Men's Wearhouse
03.2023 - Current
- Boosted sales performance with targeted marketing strategies and in-store promotions.
- Optimized inventory management processes, reducing stock discrepancies and improving product availability for customers.
- Answered product questions and assisted customers in selection and checkout.
- Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Retail Sales Associate
Macy's
09.2018 - 03.2019
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Manager
Arby's
09.2015 - 06.2017
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
Education
High School Diploma -
East Kentwood High School
Grand Rapids, MI06.2017
Skills
- Staff Training and Development
- Cash Management
- Inventory Management
- Customer Service
- Store Opening and Closing
Timeline
Store Lead
Men's Wearhouse
03.2023 - Current
Retail Sales Associate
Macy's
09.2018 - 03.2019
Manager
Arby's
09.2015 - 06.2017
High School Diploma -
East Kentwood High School
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