JIMENA ORTEGA-PINTOR
Essendant
Mundelein,,IL
6
years of professional experience
Experienced contract specialist with managing vendor claims, rebate reconciliations, and maintaining over 250+ contracts for Paper and JanSan products for a Wholesale re-distributor. I was promoted from Tier 1 to Tier 2 at the end of my 2nd year with Essendant. I would like to continue to enhance efficiency and quality in any future role I may acquire.
Work History
Contract Specialist
4 Years 9 Months- Managed 3rd Party claims and rebate reconciliations for assigned vendor; processed claims within timely manor and handled any discrepancies regarding credits issued to customers and identified root cause of errors and made corrections as needed with reconciliations.
- Updated contract records in procurement systems to maintain data accuracy and accessibility.
- Had standing weekly calls with assigned vendor to maintain accurate reporting with contracts and overall maintain a good business relationship.
- Communicated with vendor, customer, and internal associates with the utmost professionalism; department inbox requests were managed within 24 hrs
Patient Service Representative
7 Months- Coordinated patient registration, verifying demographics, insurance details, and eligibility for accurate encounter creation.
- Scheduled appointments in EMR systems, balancing provider availability, patient needs, and referral requirements.
- Resolved patient inquiries by phone and in person, delivering clear guidance on services, locations, and next steps.
- Processed referrals and authorizations, ensuring documentation met clinical and administrative requirements.
Education
High School Diploma
Skills
Contract performance management
Project management
Quality assurance
Research and analysis
Risk identification
Strong vendor relations
Workflow management
SAP/Vistex
Telephone communication
Outlook
Professional communication
Staff training
Timeline
Contract Specialist
Essendant
11.2021 - 08.2026Read More
Patient Service Representative
Advocate Medical Center
01.2021 - 08.2021Read More
Waukegan High School
High School Diploma
Read More