Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

JIMI KENNEDY

ALBERTSON,NC

Summary

Dynamic Customer Service Representative with proven expertise at Family Dollar, excelling in problem resolution and customer satisfaction. Skilled in data entry and active listening, I effectively addressed customer inquiries and enhanced store operations, contributing to a positive shopping experience and fostering team collaboration.

Work History

Customer Service Representative

Family Dollar
Pinkhill Nc
05.2023 - 08.2023
  • Assisted customers with inquiries and resolved issues promptly.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained store cleanliness and organization to enhance customer experience.
  • Collaborated with team members to ensure efficient store operations.

Education

No Degree - Basic

South Lenoir
Deep Run, NC

Skills

Customer service

Active listening

Critical thinking

Data entry

Problem resolution

Complaint handling

Conflict resolution

Customer satisfaction measurement

Product sales

Store maintenance

Recordkeeping strengths

Reading comprehension

Timeline

Customer Service Representative

Family Dollar
05.2023 - 08.2023

No Degree - Basic

South Lenoir
JIMI KENNEDY