Jimm Brooks

Lead merchandising, receiving, inventory management, pricing, vendor relations, safety compliance, and asset protection for a high-volume retail operation.

• Direct daily operations involving inventory control, receiving, merchandising execution, and vendor coordination.
• Manage pricing strategies, planogram implementation, and inventory accuracy initiatives.
• Oversee workplace safety programs, OSHA compliance, asset protection, and risk mitigation efforts.
• Coordinate cross-functional teams to maintain operational efficiency and achieve business objectives.
• Analyze operational performance metrics and implement process improvements to increase productivity.
• Partner with vendors and suppliers to support inventory availability and operational goals.

Managed operational performance across multiple business areas including fuel operations, optical services, omni-channel fulfillment, human resources, and member experience.

• Directed daily operations for multiple departments while maintaining customer service and operational standards.
• Managed profit and loss performance, labor planning, staffing, and operational budgets.
• Oversaw hiring, training, coaching, and performance management of team members.
• Coordinated large-scale operational initiatives while ensuring compliance with company policies and procedures.
• Led efforts to improve customer satisfaction, operational efficiency, and sales performance.

Owned and operated a successful residential flooring business specializing in hardwood floor installation, refinishing, and restoration projects throughout the region.

• Managed all aspects of business operations, including project planning, estimating, budgeting, scheduling, procurement, and customer relations.
• Coordinated multiple residential construction and renovation projects simultaneously, ensuring completion on schedule and within budget.
• Built and maintained relationships with homeowners, builders, contractors, suppliers, and subcontractors.
• Conducted project site evaluations, prepared estimates, negotiated contracts, and managed project timelines.
• Oversaw material purchasing, inventory management, and vendor partnerships to ensure quality workmanship and cost control.
• Maintained compliance with workplace safety standards and industry best practices.
• Resolved customer concerns and ensured high levels of client satisfaction throughout project lifecycles.
• Managed financial operations including accounts payable, accounts receivable, payroll, and business budgeting.
• Developed a strong reputation for quality craftsmanship, reliability, and customer service.

Provided operational leadership across multiple locations within the territory.

• Supported store leadership teams in achieving operational, financial, and customer service goals.
• Drove consistency in operational execution, staffing, inventory controls, and performance management.
• Collaborated with regional leadership on strategic initiatives and process improvements.

Directed all aspects of store operations for a high-volume retail location.

• Managed profit and loss performance, budgeting, staffing, inventory management, and customer satisfaction.
• Led and developed management teams and frontline employees to achieve operational and financial goals.
• Oversaw facility operations, safety compliance, and execution of company initiatives.
• Coordinated vendor relationships and inventory planning to support business objectives.

• Led process improvement initiatives to increase efficiency and customer satisfaction.
• Managed inventory control, logistics, receiving, and staffing to streamline operational processes.
• Ensured compliance with company policies and safety standards to maintain operational integrity.
• Trained staff on customer service best practices and operational procedures to enhance service delivery.