Jimmie Green

I am responsible for all operations of the collision center.

• Enhanced customer satisfaction by streamlining the repair process and implementing effective communication strategies.
• Increased overall efficiency by optimizing workflow, delegating tasks, and implementing time-saving procedures.
• Improved team performance with regular training sessions, performance evaluations, and constructive feedback.
• Reduced cycle times, ensuring timely delivery of repaired vehicles to customers.
• Managed inventory control for parts and supplies, minimizing waste and reducing costs.
• Developed strong relationships with insurance partners for seamless claims processing and efficient repairs.

The position was responsible for making estimates for insurance companies, receiving customer for auto body repairs, delivering vehicles back to customers and ordering parts for the repair. The position required flagging techs for payroll and ordering supplies for the collision center.

• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Enhanced financial accuracy by reconciling property accounts and identifying discrepancies in a timely manner.
• Reduced errors in financial reports by meticulously reviewing and analyzing general ledger entries.
• Streamlined the month-end close process for greater efficiency, resulting in more accurate and timely financial statements.
• Maximized tax savings through diligent tracking of capital expenditure projects and depreciation schedules.