Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Aidan Malcom

Lucedale,MS

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to meet pharmaceutical needs. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

Semmes Pharmacy
01.2025 - Current
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Counted and labeled prescriptions with correct item and quantity.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Entered and processed patients' prescriptions into internal system.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Store Associate

Sidetrack
06.2021 - 01.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Trained kitchen staff to perform various preparation tasks under pressure.

Education

Associate of Science - Chemistry

Mississippi Gulf Coast Community College
Perkinston, MS
05-2025

Skills

  • Drug storage procedures
  • Proper labeling procedures
  • FDA compliance
  • Drug security
  • Patient confidentiality
  • Pharmacist support
  • Prescription labeling
  • Problem-solving skills
  • Time management
  • Multitasking and organization
  • Customer service
  • Strong verbal communication

Certification

  • CPhT - Certified Pharmacy Technician #30286084
  • Licensed Pharmacy Technician Mississippi - #PT-229582 since 10/21/2024
  • Licensed Pharmacy Technician Alabama - #T74614 since 09/01/2024

Timeline

Certified Pharmacy Technician

Semmes Pharmacy
01.2025 - Current

Store Associate

Sidetrack
06.2021 - 01.2025

Associate of Science - Chemistry

Mississippi Gulf Coast Community College

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