Jimmy De La Fe
Miami,FL
Summary
Highly skilled F&l Manager adept at assessing customer needs, providing suitable products and guiding customers through the loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Possesses deep understanding of credit analysis, F&l products, dealership revenue triggers, and compliance. F&l Certified.
Overview
12
12
years of professional experience
Work History
Finance Manager Training-F&I Manager
12.2023 - Current
- Demonstrated full proficiency in menu presentation and the sale of F&I products
- Trained to identify issues, analyze information and provide solutions to problems
- Proficient in reading credit reports and speaking with lenders
- Familiarity with Dealertrack and other top DMS software
- Trained on federal compliance and regulations concerning the F&I office, including Reg Z, Reg B, form 8300, OFAC and more.
Coconut Creek Chevrolet-Sales Associate
03.2023 - 12.2023
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Educate clients on current promotional offerings and products using persuasive tactics
- Provide personalized shopping experience for repeat customers by remembering their preferences and offering tailored recommendations
- Recommended complementary purchases to customers, increasing revenue.
Doral Hyundai-Sales Associate
07.2017 - 01.2023
- Organized and detail-oriented with strong work ethic
- Complete paperwork, recognizing discrepancies and promptly addressing for resolution
- Excellent communication skills, both verbal and written.
HG Freight-Transportation Dispatcher
05.2015 - 05.2017
- Monitoring flow of paperwork and direct information to appropriated departments
- Negotiating contracts with carriers to secure the most cost-effective transportation solutions for customer's needs
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands
- Communication with warehouse staff to facilitate proper loading and unloading of orders.
HG Freight-Owner/Operator Truck Driver
03.2012 - 05.2015
- Complete daily inspections, basic maintenance, and common repair actions to keep equipment operating at full capacity
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations
- Achieved cost saving for business operation through effective fuel management strategies and preventing maintenance programs
- Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance
- Reducing downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
Education
Finance And Insurance Management - Finance And Insurance
Finance Manager Training
03.2024
BBA - Management
Atlantic International University
Honolulu, HI07.2019
Bachelor of Science - Ingenieria Hidraulica
Instituto Superior Politecnico Jose A.Echevarria
Ciudad de La Hababa, Cuba07.2002
Skills
- F&l Menu Presentation Reading
- Analyzing Credit Reports
- Product Sales
- Strong Lender Relationships
- High CSI and Customer Service
- Scoring Standards
- Customer Satisfaction
- Insurance Knowledge
- Customer Retention
Languages
English
Spanish
Timeline
Finance Manager Training-F&I Manager
12.2023 - Current
Coconut Creek Chevrolet-Sales Associate
03.2023 - 12.2023
Doral Hyundai-Sales Associate
07.2017 - 01.2023
HG Freight-Transportation Dispatcher
05.2015 - 05.2017
HG Freight-Owner/Operator Truck Driver
03.2012 - 05.2015
Finance And Insurance Management - Finance And Insurance
Finance Manager Training
BBA - Management
Atlantic International University
Bachelor of Science - Ingenieria Hidraulica
Instituto Superior Politecnico Jose A.Echevarria