Jimmy Ducla
Miami,FL
Summary
Detail-oriented and dedicated Computer Systems and Information Technology student with CompTIA A+ Core 1 certification, working towards Core 2 certification. Eager to apply theoretical knowledge and practical skills in an entry-level IT role. Strong problem-solving abilities and a passion for technology.
Overview
16
16
years of professional experience
Work History
IT-Student
Lindsey Hopkins Technical College
08.2023 - Current
- Set up a wired internet Connectivity on 3 hot desk workstations as well as the wireless network access point at the registration Office
- Troubleshoot hardware and software related issues by using the 6-CompTIA Troubleshooting process steps whenever a device is not working properly at the building
- Replaced 15 PC desktops with new ones at the Mechanical department Lab, and connected them to the school network domain
- Trained some other department fellow-students on using new mobile applications for improved efficiency and increased productivity
- Collaborated with cross-functional teams(5 different departments) to deliver high-quality IT solutions on maintenance schedule.
IT-Logistics
Initiative Development (non-profit)
01.2008 - 01.2023
- Served as a liaison with internal and external stakeholders to facilitate smooth operations by procuring office supplies
- Performed hardware troubleshooting for company-wide computers, printers, and scanners,
- Managed weekly printing supplies usage and placed orders as required.
- Worked closely with other departments to understand and address their IT logistics needs
- Executed the Requests For Quotes prior the purchases
Education
Computer Systems Technician - Computer Systems And Information Technology
Lindsey Hopkins Technical College
Miami, FL07.2024
High School Diploma -
Antenor Firmin High School
Port-au-Prince, Haiti06.2006
Skills
- IT Troubleshooting
- Hardware maintenance
- Computer-Based Inventory System
- Customer Service
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Technical Support
- LAN/WAN
Languages
English
Haitian Creole
French
References
Louissaint St-Cyr, CSIT instructor
Cell: 786-210-4267
Loic Aubertin, Former Manager
Cell: +33 7 71 86 59 30
Marie-Rose Michele Chancy Jean-Charles, Former co-worker
Cell: 334 447 4883
Timeline
IT-Student
Lindsey Hopkins Technical College
08.2023 - Current
IT-Logistics
Initiative Development (non-profit)
01.2008 - 01.2023
Computer Systems Technician - Computer Systems And Information Technology
Lindsey Hopkins Technical College
High School Diploma -
Antenor Firmin High School
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