Jimmy Ducla
Miami,FL
Summary
Detail-oriented and dedicated Computer Systems and Information Technology student with CompTIA A+ Core 1 certification, working towards Core 2 certification. Eager to apply theoretical knowledge and practical skills in an entry-level IT role. Strong problem-solving abilities and a passion for technology.
Overview
16
16
years of professional experience
Work History
IT-Student
Lindsey Hopkins Technical College
2023.08 - Current
- Set up a wired internet Connectivity on 3 hot desk workstations as well as the wireless network access point at the registration Office
- Troubleshoot hardware and software related issues by using the 6-CompTIA Troubleshooting process steps whenever a device is not working properly at the building
- Replaced 15 PC desktops with new ones at the Mechanical department Lab, and connected them to the school network domain
- Trained some other department fellow-students on using new mobile applications for improved efficiency and increased productivity
- Collaborated with cross-functional teams(5 different departments) to deliver high-quality IT solutions on maintenance schedule.
IT-Logistics
Initiative Development (non-profit)
2008.01 - 2023.01
- Served as a liaison with internal and external stakeholders to facilitate smooth operations by procuring office supplies
- Performed hardware troubleshooting for company-wide computers, printers, and scanners,
- Managed weekly printing supplies usage and placed orders as required.
- Worked closely with other departments to understand and address their IT logistics needs
- Executed the Requests For Quotes prior the purchases
Education
Computer Systems Technician - Computer Systems And Information Technology
Lindsey Hopkins Technical College
Miami, FL07.2024
High School Diploma -
Antenor Firmin High School
Port-au-Prince, Haiti06.2006
Skills
- IT Troubleshooting
- Hardware maintenance
- Computer-Based Inventory System
- Customer Service
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Technical Support
- LAN/WAN
Languages
English
Haitian Creole
French
References
Louissaint St-Cyr, CSIT instructor
Cell: 786-210-4267
Loic Aubertin, Former Manager
Cell: +33 7 71 86 59 30
Marie-Rose Michele Chancy Jean-Charles, Former co-worker
Cell: 334 447 4883
Timeline
IT-Student
Lindsey Hopkins Technical College
2023.08 - Current
IT-Logistics
Initiative Development (non-profit)
2008.01 - 2023.01
Computer Systems Technician - Computer Systems And Information Technology
Lindsey Hopkins Technical College
High School Diploma -
Antenor Firmin High School
Similar Profiles
IMARA SANCHEZIMARA SANCHEZ
Program Director Dental Assistant program at Lindsey Hopkins Technical College, Miami Dade Technical CollegeProgram Director Dental Assistant program at Lindsey Hopkins Technical College, Miami Dade Technical College
Carmen JonesCarmen Jones
Accounting Clerk III at Lindsey Hopkins Technical CollegeAccounting Clerk III at Lindsey Hopkins Technical College
Miketchly-Zar Jean-FrancoisMiketchly-Zar Jean-Francois
Volunteer IT Technician at Dadeschools / Lindsey Hopkins Technical SchoolVolunteer IT Technician at Dadeschools / Lindsey Hopkins Technical School