Jimmy Ekisa
Data Entry Specialist
Waltham,United States
Summary
Driven Systems Administrator with over ten years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
Systems Administrator
Akirapa Home Care Inc.
04.2022 - Current
- Orchestrated integration and communication of software upgrades.
- Configured and tested Windows Server operating systems with roles features.
- Used Retina and HBSS to secure systems against STIG guidelines.
- Contributed to development, administration and testing of disaster recovery plans.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Detailed upcoming software upgrades and system sprints to team members.
Systems Administrator
Bethel International School
12.2015 - 10.2018
- Created nightly jobs for database backups.
- Contributed to development, administration and testing of disaster recovery plans.
- Planned and implemented upgrades to system hardware and software.
- Diagnosed and resolved hardware and software issues.
Customer Service Representative
Orange Telecom
01.2012 - 10.2014
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered constant flow of customer calls with minimal wait times.
Chief Operating Officer
Oasis Uganda
07.2007 - 12.2011
- Refined organizational structure to consolidate, streamline, and delineate necessary functions.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Developed quarterly business plans to evaluate cost projections.
- Evaluated product or service by analyzing and interpreting data and metrics.
- Managed procurement activities to secure resource acquisitions at best possible cost.
Education
Bachelor Of Science - Information Technology
Uganda Martyrs University
Kampala Uganda 01.2011 - 12.2014
Diploma - Information Systems Management
APTECH Computer Education
Kampala Uganda 01.2007 - 12.2009
Skills
System upgrades
undefinedTimeline
Systems Administrator
Akirapa Home Care Inc.
04.2022 - Current
Systems Administrator
Bethel International School
12.2015 - 10.2018
Customer Service Representative
Orange Telecom
01.2012 - 10.2014
Bachelor Of Science - Information Technology
Uganda Martyrs University
01.2011 - 12.2014
Chief Operating Officer
Oasis Uganda
07.2007 - 12.2011
Diploma - Information Systems Management
APTECH Computer Education
01.2007 - 12.2009