Jimmy Garcia Popoca
Camden
Summary
Results-oriented Crew Trainer skilled in employee training, food safety, and quality control. Enhanced staff performance and ensured health regulation compliance through effective training programs. Strengths include leadership, communication, and problem-solving. Mentored new team members and facilitated training to improve service quality and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's Restaurant
Cherry Hill
02.2022 - Current
- Trained new crew members on food preparation and safety protocols.
- Delivered constructive feedback to staff on performance and customer service techniques to enhance service quality.
- Supported management in developing and implementing training programs aimed at improving service standards.
- Demonstrated proper use of kitchen equipment to ensure compliance.
- Monitored food quality and presentation standards during peak hours.
- Ensured cleanliness and organization of workstations following health regulations.
- Instructed new team members on correct procedures for operations.
- Collaborated with other trainers to develop effective methods for teaching new concepts.
- Distributed food to service staff for prompt delivery to customers.
- Led onboarding sessions for new hires, equipping them with essential knowledge of company policies and procedures.
- Monitored training activities occurring on construction crews to promote maximum crew safety, performance and effectiveness.
Snow Shoveler
Core Property Service
Cherry Hill
01.2026 - 01.2026
- Delivered prompt snow removal services, enhancing customer satisfaction.
- Ensured that all walkways were cleared promptly following each storm event so that pedestrians could move safely around town.
- Cleared snow from walkways and driveways for residential properties.
- Cleared ice patches with salt or sand to ensure safe footing for pedestrians.
- Addressed emergency snow removal requests swiftly during inclement weather.
- Coordinated with team members to optimize snow shoveling operations.
- Followed safety protocols to prevent accidents on icy surfaces.
- Managed time efficiently in order to meet deadlines set forth by clients or supervisors.
- Inspected tools and equipment prior to use to ensure proper functioning.
- Conducted minor maintenance on shovels, blowers, and plows during shifts to ensure optimal performance.
Education
High School Diploma -
Leap Academy Charter High School
Camden, NJ06-2024
Skills
- Employee training
- Basic training techniques
- Food safety
- Quality control
- Operational efficiency
- Process improvement
- Team leadership
- Employee engagement
- Customer service
- Team collaboration
- Active listening
Languages
English
Native/ Bilingual
Spanish
Limited
Certification
- driver licenses
Timeline
Snow Shoveler
Core Property Service
01.2026 - 01.2026
Crew Trainer
McDonald's Restaurant
02.2022 - Current
High School Diploma -
Leap Academy Charter High School