Jimmy M'Guinness
San Jose,CA
Summary
Customer-focused sales professional with experience supporting key accounts through exceptional customer service, relationship management, and problem solving. Detail-oriented, organized, and skilled at managing multiple priorities in fast-paced environments. Passionate about golf and excited to contribute to the best Golf Company; Callaway.
Overview
7
7
years of professional experience
Work History
Field Sales and Marketing Representative
Techtronic Industries (TTI)
Reno, Nevada
01.2024 - 04.2026
- Represented leading power tool brands by combining extensive product knowledge with consultative customer support, increasing our leading brand’s annual revenue growth from 7% to 19% in 2 years
- Coordinated with store leadership and internal teams to resolve customer issues, prioritize requests, and ensure timely execution of promotions and product launches.
- Built strong relationships with key decision-makers across multiple markets, significantly expanding brand representation while managing multiple priorities in a fast-paced environment.
- Managed customer accounts by entering and maintaining accurate customer information, supporting order-related requests, and delivering exceptional customer service across a multi-million-dollar territory.
- Developed and implemented targeted marketing strategies to enhance brand visibility and customer engagement.
Dasher
DoorDash
Reno, Nevada
03.2022 - 12.2023
- Demonstrated excellent customer service through positive and professional interactions with customers, achieving a 4.99 rating with over 500 deliveries.
Lead Cashier
DICK’S Sporting Goods
Reno, Nevada
05.2021 - 01.2022
- Assisted customers with merchandise selection and register transactions.
- Achieved a 75% rewards program enrollment rate at check-out. Trained new sales associates.
Draftsman – AutoCAD
MBDC, INC.
Santa Clara, California
02.2019 - 08.2019
- Drafted preliminary plans, edited existing documentation of wood frame structures, designed the development of floor plans, and made corrections to existing drawings.
Education
B.S. - Business/Finance, Minors in Economics and Business Analytics
University of Nevada, Reno
Reno, Nevada12-2023
High School - undefined
Bellarmine College Preparatory
San Jose, California05-2019
Skills
- Excel, SQL, PowerBI, AutoCAD, CRM,
- Negotiation techniques
- Coachability
- Analytical thinking
- Direct sales
- Consultative selling
Timeline
Field Sales and Marketing Representative
Techtronic Industries (TTI)
01.2024 - 04.2026
Dasher
DoorDash
03.2022 - 12.2023
Lead Cashier
DICK’S Sporting Goods
05.2021 - 01.2022
Draftsman – AutoCAD
MBDC, INC.
02.2019 - 08.2019
High School - undefined
Bellarmine College Preparatory
B.S. - Business/Finance, Minors in Economics and Business Analytics
University of Nevada, Reno