Jimmy Moctezuma
Baltimore,MD
Summary
Seasoned Area Supervisor dedicated to streamlining operations and maximizing team performance. Driven to improve processes and reduce costs with hands-on management style. Bringing strong communication, planning and problem solving abilities demonstrated over 1 year in the field.
Overview
5
5
years of professional experience
Work History
Area Supervisor
Ross Dress For Less
06.2023 - 03.2024
- Implemented safety protocols to maintain a secure workplace, minimizing accidents and incidents.
- Improved team efficiency by streamlining communication and implementing effective task delegation strategies.
- Contributed to the development of company-wide initiatives through participation in collaborative committees and working groups.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Mentored new sales associates to contribute to store's positive culture.
- Trained team members in successful strategies to meet operational and sales targets.
- Trained newly hired sales team in upselling techniques.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Sales Associate
Petco Animal Supplies Stores Inc.
10.2021 - 12.2021
- unload and load truck from loading dock
Sales Associate
Home Depot
04.2021 - 05.2021
- Wrapped, boxed and weighed bakery department products.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Built relationships with customers to encourage repeat business.
Crew Member
Taco Bell
08.2019 - 10.2020
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Worked well with teammates and accepted coaching from management team.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Took orders, prepared meals, and collected payments.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Education
High School Diploma -
Lansdowne High School & Academy Of Finance
Baltimore, MDSkills
Cash Drawer Reconciliation
Merchandising operations
Sales Tracking
Marketing strategy
Production Management
Flexible Work Schedule
Adaptable to Changing Demands
Languages
Spanish
Native or Bilingual
Timeline
Area Supervisor
Ross Dress For Less
06.2023 - 03.2024
Sales Associate
Petco Animal Supplies Stores Inc.
10.2021 - 12.2021
Sales Associate
Home Depot
04.2021 - 05.2021
Crew Member
Taco Bell
08.2019 - 10.2020
High School Diploma -
Lansdowne High School & Academy Of Finance