Jimmy Placido
Brooklyn,ny
Summary
Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. Experienced Bartender with [10] years of experience in field. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills. Most important always a positive attitude and always willing to learn more.
Overview
13
13
years of professional experience
Work History
Head Bartender
Altar cocktail bar
Brooklyn, NY
03.2021 - 06.2022
Beverage Director
Gran Electrica
Brooklyn, NY
07.2020 - 01.2022
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Purchased goods and ingredients needed to make beverages.
- Coached bartenders and servers on pairings and upselling more profitable drinks.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
General Manager
Toloache Restaurant Group
New York, NY
06.2018 - 02.2020
- Developed marketing strategies designed to increase brand awareness within target markets.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Monitored progress by establishing plans, budgets and measuring results.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Bartender
Tacuba
New York, NY
05.2017 - 06.2018
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Monitored different areas of the bar to ensure alcohol consumption stayed in designated areas.
- Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
General Manager
Fonda Chelsea
New York, NY
07.2014 - 06.2017
- Oversee employee work in front and back of house to ensure compliance with company policies, regulations , food safety guidelines .
- Complete restaurant opening and closing procedures and manage deposits
- Administered payroll , completed all paper work, wrote schedules for front of house
- Regularly updated computer systems with new pricing and daily food specials
- communicated well and strong interpersonal skills to establish positive relationships with guest and employees .
- Motivated and led team members to work together to achieve common performance and profitability targets.
- Managed, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, [Type] and profits.
Server
Rosa Mexicano
New York, NY
02.2013 - 05.2014
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Bartender
Pampano
New York, NY
01.2013 - 05.2014
- Collected food, wine and appetizer orders from patrons and promoted upsell items to drive revenue.
- Maintained clean bar at all times
- Managed closing duties , including restocking items and reconciliation of the cash drawer
- Performed checkouts of servers and other bartenders to ensure all tickets were accounted for.
Bartender Shift Manager
Fonda Restaurant
New York, NY
06.2012 - 05.2014
- Monitored different areas of the bar to ensure alcohol consumption stayed in designated areas.
- Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Server
Fonda Restaurant
brooklyn , NY
05.2009 - 06.2012
- Promoted products to customers to enhance bill totals with high-profit items.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education
Associate of Arts - Criminal Justice
Kingsborough Community College of the City University of New York
Brooklyn, NY2013
Skills
- Suggestive selling
- Outstanding customer service
- Anticipating guest needs
- Outgoing personality
- Cash and credit transactions
- Maintaining a clean bar
- Employee training
Timeline
Head Bartender
Altar cocktail bar
03.2021 - 06.2022
Beverage Director
Gran Electrica
07.2020 - 01.2022
General Manager
Toloache Restaurant Group
06.2018 - 02.2020
Bartender
Tacuba
05.2017 - 06.2018
General Manager
Fonda Chelsea
07.2014 - 06.2017
Server
Rosa Mexicano
02.2013 - 05.2014
Bartender
Pampano
01.2013 - 05.2014
Bartender Shift Manager
Fonda Restaurant
06.2012 - 05.2014
Server
Fonda Restaurant
05.2009 - 06.2012
Associate of Arts - Criminal Justice
Kingsborough Community College of the City University of New York