Inside Sales Representative proficient in cold calling and digital lead generation. Works to build customer base and acquire new accounts. Resilient professional with strong communication skills and resourceful approach to problems.
Overview
21
21
years of professional experience
Work History
Inside Sales Specialist
R.F. MacDonald Co.
01.2021 - Current
Answered customers' questions regarding products, prices, and availability.
Developed and deepened customer relationships to drive revenue growth.
Used digital methods and traditional telephone approaches to generate sales leads.
Applied mathematical skills to calculating amounts, negotiating prices, and setting up contracts.
Created and updated customer accounts with relevant information.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
Set up new accounts, established customer credit and set up payment methods.
MARKETING MANAGER
Family Home Improvements
01.2019 - 12.2019
Responsible For Every Aspect Of Sales & Lead Generation, Including But Not Limited To Call Takeovers, Telemarketing, Canvassing, Phone Closing & Cancel Saving
Recruited and hired capable team members to add value and diverse skills set to marketing department.
Used data analytics to track lead generation campaigns and improve quality.
Researched developing trends to stay updated with new ideas and marketing practices.
Conducted market research to identify new opportunities and target markets.
MARKETING MANAGER
Direct Home Energy Solutions
06.2015 - 06.2019
Responsible For Recruiting, Training & Overseeing Entire Marketing Staff
Responsible For Every Aspect Of Sales & Lead Generation Including Call Take Overs, Telemarketing, Phone Closing & Cancel Saving
Operated Automated Dialing System Including Building & Importing Telemarketing List
Responsible To Insuring That Our Sales Staff Of 10 + Members Received A Min Of 3 Leads Daily Utilizing Telemarketing & Canvassing Efforts
Used data analytics to track lead generation campaigns and improve quality.
Recruited and hired capable team members to add value and diverse skills set to marketing department.
LEAD GENERATOR & CONFIRMER
Clearview Construction
04.2009 - 06.2015
Generated 3-5 Leads Daily Via Cold Calling
Confirmed Over 60 Appointments A Week Maintaining A Over Demo Ratio
Pitched products and services to potential customers, securing new deals and sales opportunities.
Met or exceeded monthly sales goals by using dynamic interpersonal and tried and true persuasion skills.
Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
Set up appointments with interested customers according to schedule availability.
SALES MANAGER
Pinpoint Technologies
06.2002 - 02.2009
Responsible For Recruiting, Hiring & Training Sales Staff
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Established and cultivated solid business relationships with new or existing customers.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Responsible For Lead Generation Including Cold Calling
Attending Trade Shows & Advertising
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Education
Associates - Sports Management
CYPRESS COLLEGE
Cypress, CA
Skills
New Business Development
Sales Expertise
Overcoming Objections
Client Retention
Training Junior Team Members
Sales and Marketing
Data Entry
Sales and Marketing Expertise
Solution Development
Cold Calling Expertise
Timeline
Inside Sales Specialist
R.F. MacDonald Co.
01.2021 - Current
MARKETING MANAGER
Family Home Improvements
01.2019 - 12.2019
MARKETING MANAGER
Direct Home Energy Solutions
06.2015 - 06.2019
LEAD GENERATOR & CONFIRMER
Clearview Construction
04.2009 - 06.2015
SALES MANAGER
Pinpoint Technologies
06.2002 - 02.2009
Associates - Sports Management
CYPRESS COLLEGE
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