Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

James Zellmann

greenfield,ma

Summary

I am currently enrolled in college at Greenfield Community College, My major is Human Services, I'm also going to obtain my license to be an alcohol and drug abuse counselor. I have obtained my Recovery Coach Certificate and working on obtaining my Addiction Studies Certificate.

Overview

16
16
years of professional experience

Work History

Recovery Coach

ServiceNet Inc. Northampton Outpatient Clinic
Northampton, MA
11.2023 - Current
  • Attended weekly staff meetings to discuss current cases and collaborate on new ideas and initiatives.
  • Developed client treatment plans based on research, clinical experience and client histories.
  • Helped clients diagnosed with addictive disease disorders increase skills, explore talents and build self-esteem.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Provided crisis intervention services when needed to deescalate difficult situations or behaviors.
  • Developed person-centered treatment plans along with behavior contracts for high-risk patients to address barriers to treatment.
  • Attended treatment meetings to outline and review plans.
  • Actively listened to clients during individual sessions to provide an understanding environment for processing feelings and experiences.

Recovery Support Specialist

Recovery centers of America
Westminster, MA
04.2021 - 08.2023
  • Put together list of applicable resources and helped secure necessary referrals.
  • Implemented personalized treatment plans and monitored progress.
  • Attended treatment meetings to outline and review plans.
  • Provided court testimony detailing client behaviors, treatment plans and progress according to objectives.
  • Counseled individuals, families and groups as part of recovery process.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
  • Maintained thorough clinical treatment notes.
  • Supported and counseled clients with drug and alcohol addiction.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Conducted chemical dependency program orientation sessions
  • Conducted individual and group therapy sessions for outpatient clients.
  • Worked closely with drug court staff in designing treatment plans specific to client needs.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
  • Identified treatment goals based on individual diagnosis and history.
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated with others to discuss new [Type] opportunities.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Recognized by management for providing exceptional customer service.

Mechanic

becks automotive
Greenfield, MA
01.2016 - 01.2021
  • Kept detailed records of all repairs, labor involved, and parts used and input data to customer database.
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Monitored shop equipment to maintain safe working condition.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Properly adjusted counterweights, door mechanisms, and safety controls.

Developer

yankee pools
Colrain, MA
03.2011 - 10.2020
  • Coordinated specifications and requirements for project technical needs.
  • Addressed and resolved on-site problems to keep teams on-task and avoid development of larger concerns.
  • Completed general carpentry, electrical, mechanical, HVAC and plumbing installations and repairs.
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.
  • Renovated and produced physical structures to meet timeline and budgetary constraints.

Grounds Keeper

Meadows Golf Course
Greenfield, MA
03.2009 - 10.2014

I would take control of the schedules it was my duty to make sure the golf course was looking the best it could everyday. Also if any customer needed help with any part of their game i would make time to teach them the fundamentals of the game they want to work on.

Education

Associate of Arts - Human Services

Greenfield Community College
2018

Recovery Coach Academy - Addiction Studies

Greenfield Community College
Greenfield, MA
05.2019

Addiction Studies Certificate - Addiction Studies

Greenfield Community College
Greenfield, MA
06.2023

Skills

  • Hard Working
  • Patient
  • Fast Learner
  • Open-Minded
  • Caring
  • Organized
  • Verbal Communication
  • Perfectionist

Accomplishments

TEAM LEADER
  • I made Franklin Countys semi-pro baseball team Mannys Appliance and was awarded the Captain position. Where i take the time to teach the new players our way of baseball.

Timeline

Recovery Coach

ServiceNet Inc. Northampton Outpatient Clinic
11.2023 - Current

Recovery Support Specialist

Recovery centers of America
04.2021 - 08.2023

Mechanic

becks automotive
01.2016 - 01.2021

Developer

yankee pools
03.2011 - 10.2020

Grounds Keeper

Meadows Golf Course
03.2009 - 10.2014

Associate of Arts - Human Services

Greenfield Community College

Recovery Coach Academy - Addiction Studies

Greenfield Community College

Addiction Studies Certificate - Addiction Studies

Greenfield Community College
James Zellmann