Jin Cho
Seattle
Summary
Operations-focused leader with 10+ years of experience in high-volume environments, driving measurable improvements in workflow efficiency, service speed, and execution quality. Proven ability to lead teams, standardize processes, and reduce operational timelines by up to 30%, while maintaining strict quality and safety standards. Brings a disciplined, systems-driven approach aligned with Costco’s culture of consistency, efficiency, and continuous improvement.
Overview
12
12
years of professional experience
Work History
Catering Chef/Supervisor
Compass Group - Bon Appetit
Seattle
02.2025 - Current
- Lead end-to-end catering production and service for an average of 37+ meetings and events per week, consistently delivering accurate, high-quality orders on tight timelines
- Supervise and coordinate a team of 4 kitchen staff, assigning prep, managing workflow, and aligning labor with daily demand to ensure on-time execution
- Enforce rigorous food safety, sanitation, and cross-contamination standards, maintaining compliance while driving consistency and quality across all orders
- Improved production timelines by 25% through strategic scheduling, advance prep planning, and optimization of kitchen workflows
Lead Cook
Compass Group - Eurest
Seattle
03.2023 - 02.2025
- Led daily prep and service operations for the Amazon Nessie Café, supporting ~500 guests per day during high-volume lunch service
- Coordinated and prioritized tasks for a core team of 3, improving service flow and achieving a 30% reduction in serving time
- Maintained strict cleanliness, food safety, and station-readiness standards, ensuring consistent quality during peak service periods
- Served as primary trainer for new hires, standardizing prep workflows and kitchen procedures to drive consistency and rapid onboarding
- Owned end-to-end operations of the Global Station, while overseeing deli and grill stations and providing guidance to 7 employees across multiple stations
Expeditor/Prep Cook
Sushi Kappo Tamura
Seattle
09.2020 - 03.2023
- Coordinated real-time order flow between front and back of house, ensuring accuracy and communication that resulted in a 20% reduction in order errors
- Verified food quality, accuracy, and presentation against restaurant standards, contributing to a measurable decrease in guest send-backs
- Managed order modifications and dietary restrictions, maintaining customer satisfaction while protecting food safety and service efficiency
- Owned service prep responsibilities and supported chefs during peak service, enabling consistent, smooth execution throughout service periods
Server - Front/Back of House
01.2014 - 01.2020
- Employers include Yoitomo Sushi, Genki Sushi, Panera Bread, Sushi Maru, Red Robin, Ramen Danbo, Nue, Taku
- Delivered consistent, professional customer service in high-volume, fast-paced environments while meeting speed, accuracy, and hospitality standards
- Managed multiple concurrent priorities, orders, guests, and service flow, while maintaining accuracy and guest satisfaction under pressure
Education
High School Diploma -
Timberline High School
Boise, IDCoursework Completed -
Bellevue College
Skills
- Operational Execution & Workflow Optimization
- Process Improvement & Efficiency Gains
- High-Volume Service & Production Management
- Team Leadership & Task Coordination
- Training, Onboarding & Standardization
- Quality Assurance & Standards Compliance
- Cross-Functional Communication
- Performance Metrics & Continuous Improvement
- Problem Solving in Fast-Paced Environments
- Customer-Focused Service Delivery
Timeline
Catering Chef/Supervisor
Compass Group - Bon Appetit
02.2025 - Current
Lead Cook
Compass Group - Eurest
03.2023 - 02.2025
Expeditor/Prep Cook
Sushi Kappo Tamura
09.2020 - 03.2023
Server - Front/Back of House
01.2014 - 01.2020
High School Diploma -
Timberline High School
Coursework Completed -
Bellevue College