Jin Kim
Commerce City
Summary
Dynamic professional with a strong work ethic and strategic thinking, experienced in academia and customer service. At RyutsuKagaku University, I developed innovative curricula and mentored faculty, enhancing educational outcomes. Proven ability to foster customer relations, ensuring loyalty and satisfaction in retail environments. Committed to excellence and continuous improvement.
Overview
29
29
years of professional experience
Work History
Sales Manager and Customer Service
SOHO
Denver, CO
09.2016 - Current
- Provided exceptional customer service, ensuring positive shopping experiences and fostering customer loyalty.
- Handled all customer complaints and negotiated positive outcomes in the interest providing exceptional customer service.
- Collaborated with team members to achieve sales goals through strategic upselling techniques.
- Trained new associates on product knowledge and store policies to enhance team performance.
Lecturer, Language
Kyoto University
Kyoto,Japan
04.2009 - 03.2013
Mentored students, providing language classes
Professor
RyutsuKagaku University
Kobe,Hyogo,Japan
04.2006 - 03.2013
- Developed and implemented innovative curriculum to enhance student engagement and learning outcomes.
- Mentored junior faculty, fostering professional growth and collaboration within academic departments.
- Conducted research projects and published 5 books contributing to advancements in field knowledge and academic reputation.
Lecturer,Language
Kansei Gakuin University
Nishinomiya, Hyogo,Japan
04.2005 - 03.2013
Mentored students, providing Korean classes
Lecturer,Psychology
Kansai University of International Studies
Miki, Hyoko,Japan
04.2003 - 03.2005
Mentored students, providing psychology classes
High School Teacher
Hyogo Kohuku High School
Kobe, Hyogo, Japan
04.1999 - 03.2003
- Korean Language Teacher
Reporter
Sports Seoul News Paper
Kobe, Hyogo,Japan
05.2002 - 07.2002
Wrote articles about 2002 Japan-Korean World-Cup Soccer Game as a local reporter in Kobe, Japan
Assistant Director
MBC Broad Cast Company
Seoul, Korea
12.1996 - 12.1997
Supported the team making News Desk 9 at News Department
Education
Master of Science - Psychology, Communication
Kobe National University
Kobe,Japan03-2002
Bachelor of Arts -
HongIk University
Seoul,Korea02-1996
High School Diploma -
PungMoon Girl's High School
Seoul, Korea02-1991
Skills
- Customer relations
- Can work any time
- Superior problem solving skills
- Great work ethic
- Make it happen spirit
- Positive and Dedicated mindset
Languages
English
Full Professional
Korean
Native or Bilingual
Japanese
Native or Bilingual
Timeline
Sales Manager and Customer Service
SOHO
09.2016 - Current
Lecturer, Language
Kyoto University
04.2009 - 03.2013
Professor
RyutsuKagaku University
04.2006 - 03.2013
Lecturer,Language
Kansei Gakuin University
04.2005 - 03.2013
Lecturer,Psychology
Kansai University of International Studies
04.2003 - 03.2005
Reporter
Sports Seoul News Paper
05.2002 - 07.2002
High School Teacher
Hyogo Kohuku High School
04.1999 - 03.2003
Assistant Director
MBC Broad Cast Company
12.1996 - 12.1997
Master of Science - Psychology, Communication
Kobe National University
Bachelor of Arts -
HongIk University
High School Diploma -
PungMoon Girl's High School
Published 5 books
Dedicated my careers for the students in Japan