Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jinaya Ashley

Hampton,USA

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work History

Operation's Specialist

United States Navy
04.2019 - 05.2024
  • Implemented and maintained a comprehensive filing system, resulting in improved organization and accessibility of critical documents and records for 108 Sailor's
  • Administered corrective actions and adjustments to fix pay discrepancies, ensuring compliance within the Governments regulations set forth for servicemembers
  • Conducted comprehensive evaluations of employee performance to assess effectiveness and identify areas for improvement.
  • Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
  • Collected, arranged, and input information into database system.
  • Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
  • Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.

Administrative Lead

United States Naval Service
09.2023 - 04.2024

Led and supervised a team of 6 personnel, ensuring efficient execution of administrative operations and compliance with Navy regulations.
Streamlined administrative procedures, improving operational efficiency by 75%, resulting in enhanced productivity across departments.
Oversaw the management of personnel files, service records, and security clearance documentation, maintaining 100% accuracy and confidentiality.
Managed budgets and resource allocation for unit operations, ensuring cost-effective use of Navy assets and compliance with financial protocols.
Coordinated and facilitated training programs for junior officers and enlisted personnel, enhancing readiness and administrative competency.
Implemented new policies that improved the accuracy of reporting and reduced administrative errors by 90%.
Ensured compliance with military directives, regulations, and procedures across administrative tasks, maintaining operational readiness and efficiency.
Liaised with senior command to ensure alignment of administrative functions with strategic objectives, facilitating clear communication and task execution.
Developed and maintained detailed reports, including performance evaluations and mission-critical data, contributing to informed decision-making.
Supported large-scale operations by coordinating logistics, scheduling, and personnel management, enhancing mission readiness and success.

  • Adapted quickly to changing priorities while maintaining high levels of organization under pressure.


Agile Scrum Professional

Star Six Sigma Global Academy
08.2022 - 09.2022

Successfully completed an intensive Agile Project Management certificate program, enhancing my skills in agile project planning, team collaboration, and iterative development. This program focused on practical, hands-on learning, with real-world case studies and simulations to reinforce agile principles and best practices.

Education

ECPI University
Newport News, VA
06.2024 - 05.2026

Skills

  • SECRET CLEARANCE
  • Veteran of The United States Naval Service
  • Agile Scrum Professional
  • Agile Scrum Project Manager
  • Detail Oriented
  • Dependable
  • Punctual
  • Self-starter
  • Advanced knowledge of Microsoft Suites
  • Exceptional Customer Service
  • Team Player
  • Keen Organization Skills
  • Mentoring
  • Training and Development

Timeline

ECPI University
06.2024 - 05.2026

Administrative Lead

United States Naval Service
09.2023 - 04.2024

Agile Scrum Professional

Star Six Sigma Global Academy
08.2022 - 09.2022

Operation's Specialist

United States Navy
04.2019 - 05.2024
Jinaya Ashley