Jinel Watts
Rosedale
Summary
Enthusiastic Housekeeping Supervisor offering well honed hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.
Overview
19
19
years of professional experience
1997
1997
years of post-secondary education
Work History
Housekeeping Supervisor
Marriott JFK
Jamaica
06.2024 - 07.2025
- Supervised daily housekeeping operations to maintain high cleanliness standards.
- Trained staff on proper cleaning techniques and safety protocols.
- Scheduled and coordinated housekeeping tasks for efficient workflow.
- Inspected guest rooms and common areas for cleanliness and readiness.
- Assisted in resolving guest complaints related to housekeeping services.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
Office Manager
Foreclosure Stoppers
Jamaica
09.2009 - 04.2024
- Managed daily office operations and streamlined administrative processes.
- Oversaw scheduling of appointments and meetings for staff members.
- Maintained office supplies inventory and ordered as needed.
- Implemented filing systems to organize documents and improve retrieval efficiency.
- Trained new employees on office procedures and company policies.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Office Assistant
Fresh Start Real Estate
Laurelton
02.2006 - 07.2009
- Coordinated communication between clients and real estate agents effectively.
- Assisted in preparing property listings and marketing materials for clients.
- Handled incoming calls, responding to inquiries with professionalism.
- Scheduled appointments and meetings for team members and clients.
- Supported team with administrative tasks, promoting a collaborative work environment.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
Education
St Croix Central High School
St. Croix, USVISome College (No Degree) - Business Administration
University of The Virgin Islands St Croix
St. Croix, USVISkills
- Staff training
- Cleanliness inspection
- Task scheduling
- Record management
- Customer service
- Office administration
- Problem solving
- Team building
- Sanitation standards
- Quality assurance and control
- Cleaning and sanitation
- Performance improvements
- Maintenance coordination
Timeline
Housekeeping Supervisor
Marriott JFK
06.2024 - 07.2025
Office Manager
Foreclosure Stoppers
09.2009 - 04.2024
Office Assistant
Fresh Start Real Estate
02.2006 - 07.2009
St Croix Central High School
Some College (No Degree) - Business Administration
University of The Virgin Islands St Croix