Jineyra Maldonado
Kissimmee
Summary
Dedicated medical assistant with extensive experience in patient care and medical office operations. Proficient in managing patient flow, maintaining accurate medical records, and supporting healthcare teams to deliver quality care in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
HCA
Kissimmee
04.2025 - Current
- Assisted physicians during patient examinations and procedures to ensure thorough care.
- Performed vital sign checks and documented findings accurately.
- Managed and updated patient records in electronic health record systems to enhance data accessibility.
- Scheduled appointments and coordinated follow-up care to optimize patient health outcomes.
- Communicated effectively with patients, families, and healthcare team members.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Maintained cleanliness of medical equipment and examination rooms.
Medical Assistant
Valora Medical Group
Poinciana
07.2024 - 01.2025
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by documenting information accurately in electronic health record systems to support seamless healthcare delivery
- Prepared examination rooms by maintaining cleanliness and ensuring availability of necessary supplies for efficient patient care
- Scheduled patient appointments and coordinated with other departments to optimize clinic workflow.
- Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
Medical Assistant
Walmart health
Kissimmee
05.2022 - 06.2024
- Provided primary care for 20-30 patients daily, ensuring timely and effective treatment.
- Conducted triage assessments to prioritize patient care effectively.
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed phlebotomy procedures to collect blood samples accurately.
- Performed basic laboratory tests including collecting specimens and conducting routine tests.
- Administered drug screening tests using E-Screen technology.
- Utilized EMR software (Epic) to manage patient records efficiently.
- Trained new medical assistants on office protocols and clinical procedures to enhance team efficiency.
Customer Service Representative
JetBlue
Orlando
04.2021 - 03.2022
- Provided assistance to customers by answering their questions in a timely manner.
- Engaged with customers through live chat to provide support and information.
- Assisted customers with flight inquiries and booking changes.
- Resolved passenger complaints through effective communication and problem-solving.
- Collaborated with team members to enhance service delivery standards.
Food and Beverage Coordinator / Inventory Clerk
Walt Disney Parks and Resorts
Orlando
09.2015 - 03.2020
- Supervised 12+ cast members and ensured the locations operated smoothly.
- Counted daily inventory and ordered supplies for upcoming needs.
- Coordinated food service operations for events across Disney properties.
- Managed vendor relationships to ensure quality product delivery.
- Assisted in menu planning and development for seasonal offerings.
Education
Diploma - Medical Assisting
Florida Technical College
Kissimmee, FL04-2026
BA - Secretarial Sciences
University of Puerto Rico
Carolina, PRSkills
- Patient care and triage
- Phlebotomy and medical terminology
- Anatomy knowledge
- Medical records management
- Medical scheduling and administration
- Epic systems proficiency
- Documentation analysis
- Excel expertise
- Time optimization strategies
- Supply chain management
- Organizational skills
- Primary care experience
- Patient communication
Certification
- Certified Medical Assistant (AAMA), 12/01/21, Present
- CPR Certification, 10/01/23, 10/31/25
- Driver's License
Languages
- English, Fluent
- Spanish, Expert
Timeline
Medical Assistant
HCA
04.2025 - Current
Medical Assistant
Valora Medical Group
07.2024 - 01.2025
Medical Assistant
Walmart health
05.2022 - 06.2024
Customer Service Representative
JetBlue
04.2021 - 03.2022
Food and Beverage Coordinator / Inventory Clerk
Walt Disney Parks and Resorts
09.2015 - 03.2020
Diploma - Medical Assisting
Florida Technical College
BA - Secretarial Sciences
University of Puerto Rico