Jing Chen
Jericho,NY
Summary
Results-driven luxury sales professional with over 10 years of experience delivering exceptional client experiences and consistently exceeding sales targets. Recognized as a top performer with a proven track record of generating over $10 million in annual sales, specializing in high-value luxury goods and personalized client relations. Skilled in team collaboration, operational efficiency, and creating long-term client loyalty.
Overview
7
7
years of professional experience
Work History
Rolex Advisor
Bucherer
New York, NY
10.2025 - Current
- Consistently exceed sales targets, generating approximately 900K in sales in Q4 2025 and achieving over 900K in sales within the first quarter 2026.
- Deliver exceptional luxury client experiences by providing personalized consultations and tailored product recommendations, leveraging deep expertise in high-value timepieces.
- Build long-term client relationships through proactive outreach, thoughtful follow-ups, and outstanding post-purchase service to drive loyalty and repeat business.
- Collaborate closely with boutique leadership and allocation teams to fulfill client requests, secure desired pieces, and support overall boutique sales objectives.
- Support daily boutique operations, inspecting merchandise, and maintaining showroom presentation to brand standards.
Sales Specialist
Audemars Piguet
Americana Manhasset, NY
10.2019 - 01.2025
- Sold an average of 175 luxury timepieces per year, consistently ranking as the #1 salesperson with over $10 million in annual sales.
- Developed and executed tailored client journeys to deepen engagement with the brand.
- Collaborated closely with the boutique director and allocation team to fulfill client requests and secure desired products while maintaining strong, long-term relationships with clients to drive repeat business and future sales opportunities.
- Provided operational support by managing inventory, receiving shipments, and inspecting and organizing merchandise to uphold boutique standards.
Client Advisor
Loro Piana
Americana Manhasset, NY
02.2019 - 10.2019
- Cultivated and nurtured relationships through personalized follow-ups and exceptional post-purchase support, ensuring loyalty and satisfaction.
- Collaborated effectively with the team to deliver an unparalleled and seamless luxury shopping experience for every client.
- Consistently exceeded personal and store sales targets by leveraging expert product knowledge, offering bespoke recommendations, and building an extensive client network.
Education
Bachelor of Business Management - Administration
Penn State University
Skills
- Client Relationships
- Strong Communication
- Teamwork
- Time Management
- Industry Expertise
- Multitasking
- Consultation Selling Techniques
LANGUAGES
English
Chinese (Mandarin, Fujinese, Cantonese)
Timeline
Rolex Advisor
Bucherer
10.2025 - Current
Sales Specialist
Audemars Piguet
10.2019 - 01.2025
Client Advisor
Loro Piana
02.2019 - 10.2019
Bachelor of Business Management - Administration
Penn State University