Jinhee So, D.C., M.P.H.
Buford,GA
Summary
Results-driven healthcare professional with a proven track record in team management, process optimization, and exceptional patient and student service delivery. Expertise in navigating fast-paced environments while ensuring strict compliance with healthcare and educational regulations. Bilingual in English and Korean, equipped with strong technical and interpersonal skills that enhance communication and collaboration. Committed to fostering team success, continuous learning, and personal growth while consistently maintaining a positive attitude in the face of challenges.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Chiropractic Intern
Vitality Family Chiropractic
Jacksonville, FL
10.2024 - 12.2024
- Supported electronic medical record transition by digitizing files, optimizing workflows, and training staff.
- Assisted in patient assessments and evaluations, ensuring accurate documentation of health histories.
- Coordinated scheduling for appointments, optimizing clinic workflow and patient access.
- Monitored inventory levels of chiropractic supplies, facilitating timely reordering processes.
- Collaborated with team members to implement best practices in patient management and record-keeping.
- Assisted senior chiropractors in performing spinal adjustments increasing precision while minimizing discomfort.
Chiropractic Intern
Palmer Chiropractic Clinic
Port Orange, FL
10.2023 - 09.2024
- Performed comprehensive patient exams (range of motion, orthopedic, neurological, vitals, psychological screening).
- Utilized evidence-based practices to deliver chiropractic adjustments, active therapy, passive care (mechanical massage, ultrasound, E-stim), and nutritional counseling under DC supervision.
- Reviewed intake paperwork and exam results to create individualized care plans and referrals.
- Managed patient documentation and records using ECLIPSE software.
- Conducted x-rays per American College of Radiology guidelines.
- Developed patient education materials to promote wellness and preventive care strategies.
- Improved patient outcomes by conducting thorough assessments and developing targeted treatment strategies.
Chiropractic Assistant
Barnhill Clinic
Gainesville, FL
02.2020 - 09.2021
- Answered phones to respond to customer questions, provide information, and schedule appointments.
- Greeted incoming visitors warmly and directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractors with record documentation following HIPAA protocols, ensuring accurate documentation and treatment plans.
- Gathered forms and copied insurance cards to collect patient information for billing, insurance verification, and payment.
- Collaborated with federal agencies and attorneys regarding subpoenaed medical treatment documentation.
- Developed educational materials for patients, promoting awareness of chiropractic benefits and practices.
Contact Trace Associate
UF Health Shands Hospital
Gainesville, FL
07.2020 - 08.2021
- Conducted thorough interviews to identify potential COVID-19 exposure cases.
- Coordinated follow-up communication with individuals to provide testing and quarantine guidance.
- Tracked and documented case data using electronic health record systems for accuracy.
- Trained new contact tracing staff on protocols and best practices for effective outreach.
- Collaborated with healthcare providers to ensure timely reporting of confirmed cases and contacts.
- Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
Financial Aid Coordinator 1 & 2
University of Florida
Gainesville, FL
07.2016 - 01.2021
- Analyzed student financial data to determine eligibility for various aid programs.
- Promoted financial literacy among students by conducting workshops and leading presentations on budgeting, loan repayment strategies, and other related topics.
- Mentored and supervised junior staff and federal work study students in best practices for processing applications and responding to student inquiries.
- Worked closely with campus departments to streamline the disbursement process, ensuring timely delivery of funds to students'' accounts.
- Served as liaison between the institution and government agencies, ensuring compliance with all relevant regulations pertaining to federal and state aid programs.
- Attended state and national conferences to stay current on policy updates.
Leasing Assistant
Trend Management Solutions
Gainesville, FL
01.2017 - 04.2019
- Maintained accurate records of tenants, leases, and maintenance requests in management software.
- Supported property manager with administrative tasks such as filing, data entry, and scheduling appointments.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
IT Technology Consultant
University of Florida
Gainesville, FL
05.2015 - 08.2016
- Enhanced user experience by providing timely and effective tech support to students and faculty.
- Delivered comprehensive support and training to enhance proficiency in Microsoft Office, Adobe applications, and university systems.
- Monitored and enforced safety measures and compliance requirements within six laboratory facilities.
Education
Doctor of Chiropractic (D.C.) - Chiropractic
Palmer College
Port Orange, FL12-2024
Master of Public Health (M.P.H.) - Epidemiology
University of Florida
Gainesville, FL05-2021
Bachelor of Science - Biology
University of Florida
Gainesville, FL05-2016
Skills
- Technical: Microsoft Office Suite, Salesforce (CRM), PeopleSoft, ECLIPSE, EPIC, MLS, Paragon
- Clinical: Patient exams, chiropractic adjustments, passive and active therapies, x-rays
- Administrative: Typing WPM 75, attention to detail, organization, communication
Certification
- Licensed Chiropractor - Georgia Board of Chiropractic Examiners
Languages
Korean
Professional Working
Timeline
Chiropractic Intern
Vitality Family Chiropractic
10.2024 - 12.2024
Chiropractic Intern
Palmer Chiropractic Clinic
10.2023 - 09.2024
Contact Trace Associate
UF Health Shands Hospital
07.2020 - 08.2021
Chiropractic Assistant
Barnhill Clinic
02.2020 - 09.2021
Leasing Assistant
Trend Management Solutions
01.2017 - 04.2019
Financial Aid Coordinator 1 & 2
University of Florida
07.2016 - 01.2021
IT Technology Consultant
University of Florida
05.2015 - 08.2016
Doctor of Chiropractic (D.C.) - Chiropractic
Palmer College
Master of Public Health (M.P.H.) - Epidemiology
University of Florida
Bachelor of Science - Biology
University of Florida