Jisele Duarte
Phoenix,AZ
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Shift Leader
Chick-fil-A
Surprise Az, AZ
10.2023 - Current
- Monitored employee performance to ensure compliance with company policies and procedures.
- Implemented strategies to increase sales and improve service quality.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance and provided feedback for improvement.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Managed inventory levels and implemented strategies to minimize waste.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Coached team members to increase productivity and reduce workplace accidents.
- Conducted research on new waste management technologies, regulations, and trends.
Education
High School Diploma -
Student Choice High School
Surprise Az, AZ06-2023
Skills
- Employee training
- Sales strategy
- Quality control
- Inventory management
- Waste reduction
- Performance monitoring
- Safety compliance
- Effective communication
- Problem solving
- Critical thinking
- Goal setting and tracking
- Operations management
- Conflict resolution
- Works well under pressure
Timeline
Shift Leader
Chick-fil-A
10.2023 - Current
High School Diploma -
Student Choice High School