Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering [Number] years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
18
18
years of professional experience
Work History
Receptionist Administrator
Malenik Investments LLC DBA Salon Chenzo
06.2020 - 03.2024
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled complaints and questions, and re-directed calls to other team members.
Acted as first point of contact and set appointments for prospective clients.
Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Receptionist Administrator
Spalano Salon
09.2006 - 10.2019
Answered incoming calls, directing clients to individuals addressing specific needs.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Acted as first point of contact and set appointments for prospective clients.
Education
Cosmetology Education
Pittsburg Beauty Academy
Pittsburgh, PA
12.1995
Associate of Arts - Flute
School of Performing Arts
Brno, Czech Republic
06.1974
Skills
Reception Management
File Organization
Multi-line phone operation
Appointment Setting
Payment Collection
Appointment Scheduling
Languages
Czech
Native or Bilingual
Timeline
Receptionist Administrator
Malenik Investments LLC DBA Salon Chenzo
06.2020 - 03.2024
Receptionist Administrator
Spalano Salon
09.2006 - 10.2019
Cosmetology Education
Pittsburg Beauty Academy
Associate of Arts - Flute
School of Performing Arts
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