Jiwon Gu
Toledo
Summary
Personable and reliable individual with passion for providing compassionate patient care. Knowledgeable in hygiene and safety standards, skilled in multitasking, and maintaining a clean and organized work environment. Committed to contributing positively to the team and ensuring patient satisfaction and well-being.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Service Worker
Chartwells Schools Dining Services
Toledo, OH
01.2026 - Current
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Enhanced customer loyalty, remembering regulars' names and orders.
- Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
- Maintained accurate records of food temperatures to ensure safety standards were met.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Concessions Worker
Chartwells Schools Dining Services
Toledo, OH
01.2025 - 08.2025
- Collaborated with team members to streamline service processes during peak hours for improved efficiency.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Participated in training sessions on food safety practices and customer service excellence.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Maintained clean, organized workspace according to operational standards.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Collaborated with team members to ensure smooth operations during high-traffic events.
Education
Bachelor of Science - Nursing
University of Toledo
Toledo, OHSkills
- Quick learner
- Food and safety standards
- Sanitation standards compliance
- Positive attitude
- Working quickly
- Productivity and efficiency
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Positive attitude and energy
Certification
- Certified CPT
Languages
Korean
Native or Bilingual
Timeline
Food Service Worker
Chartwells Schools Dining Services
01.2026 - Current
Concessions Worker
Chartwells Schools Dining Services
01.2025 - 08.2025
Bachelor of Science - Nursing
University of Toledo