Jiyah Hamilton
Ocala
Summary
Results-driven Sales Associate with expertise in customer service and team collaboration. Skilled in creating engaging merchandise displays and resolving inquiries to enhance the shopping experience. Committed to driving sales through effective communication and fostering a welcoming environment. Experienced in managing customer complaints and maintaining stock organization.
Overview
1
1
year of professional experience
Work History
Sales Associate
Jd Sports
Ocala
04.2026 - 08.2026
- Assisted customers with product selections and inquiries, enhancing overall shopping experience.
- Organized merchandise displays, increasing customer engagement and product visibility.
- Processed transactions accurately using point-of-sale systems.
- Maintained store cleanliness and organized stockroom efficiently.
- Collaborated with team members to support sales promotions and events.
- Resolved customer complaints with professionalism and empathy, fostering positive relationships.
Sales Associate
JD Sports
Ocala
06.2025 - 08.2025
- Assisted customers with product selection and provided tailored recommendations to enhance shopping experience.
- Maintained store appearance by organizing merchandise and ensuring cleanliness.
- Handled customer inquiries and resolved issues in a timely manner.
- Engaged with customers to build rapport, creating a welcoming shopping environment that encouraged repeat visits.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with sales team members to collectively achieve and exceed store sales targets.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Forest High School
Ocala05-2025
Criminal Justice
Webber International University
Babson Park, FL04-2026
Skills
- Sales techniques
- Customer service
- Issue resolution
- Conflict resolution
- Problem-solving
- Time management
- Team collaboration
- Communication skills
- Listening skills
Timeline
Sales Associate
Jd Sports
04.2026 - 08.2026
Sales Associate
JD Sports
06.2025 - 08.2025
High School Diploma -
Forest High School
Criminal Justice
Webber International University