Jiyah Swinney
Farmington Hills,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Parts Manager
AutoZone
04.2022 - Current
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
Sales Associate
Bath And Body Work
09.2021 - 04.2022
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Wrapped, boxed and weighed bakery department products.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained floor cleaning and waxing equipment.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Sales Associate
Footlocker Retail
02.2018 - 04.2020
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Engaged with customers to build rapport and loyalty.
- Maintained floor cleaning and waxing equipment.
- Checked in and stocked inventory throughout facility.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
No Degree - Nursing
Madonna University
Livonia, MI05.2027
High School Diploma -
Crestwood High School
Dearborn Heights, MI06.2018
Skills
- Teamwork and Collaboration
- Customer Service
- Strategic Planning
- Time Management
- Sales floor organization
- Friendly and Helpful
- Ability to Lift 40 pounds
Timeline
Parts Manager
AutoZone
04.2022 - Current
Sales Associate
Bath And Body Work
09.2021 - 04.2022
Sales Associate
Footlocker Retail
02.2018 - 04.2020
No Degree - Nursing
Madonna University
High School Diploma -
Crestwood High School