Jiyoon Kim

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly

Managed and motivated employees to be productive and engaged in work.

• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maintained professional, organized, and safe environment for employees and patrons

• Promoted shop safety by cleaning work areas and removing hazardous materials.
• Reduced hazards by maintaining safe and clean working environment for mechanics.
• Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
• Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.

• Guided groups of up to [Number] people on scheduled tours.
• Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
• Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
• Built personal relationships with guests to promote positive experiences.
• Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.

• Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders and verifying receipts.
• Utilized [Software] to maintain detailed files of company personnel and client accounts.
• Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
• Processed orders via telephone, email and online orders from official company website.
• Created, maintained and updated filing systems for paper and electronic documents.
• Maintained computer and physical filing systems.