Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Biridiana Elisa Barrios-Reyes

West Palm Beacc,Florida

Summary

Costumer Service Representative known for high productivity and efficient task completion. Would love to expand my skills in conflict resolution, customer relationship management, and communication skills. Utilize active listening, empathy, and problem-solving to enhance customer satisfaction and loyalty. Committed to leveraging time management and adaptability to meet tight deadlines and unexpected challenges.

Overview

5
5
years of professional experience

Work History

Costumer Service

Wawa
West Palm Beach, FL
01.2023 - Current
  • Ensured all customer service standards are met at all times.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Adhered to safety procedures
  • Followed established cash handling procedures when collecting payment from customers.
  • Acquired new skills to support team and further accommodate customer needs.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.

Food Service Leader

Cumberland Farms
West Palm Beach, FL
01.2020 - 04.2022
  • Ensured compliance with food safety regulations and quality control standards.
  • Conducted menu planning, maintained inventory and ordered supplies.
  • Provided training for new staff members on proper food preparation techniques.
  • Resolved customer complaints promptly and professionally.
  • Reviewed employee performance evaluations and provided feedback accordingly.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Operated cash register to process cash, check, and credit card transactions.
  • Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.

Education

High School Diploma -

Florida Futures Academy
West Palm Beach, FL
06-2016

Skills

  • Customer Relationship Management
  • Verbal and written communication
  • Stress Tolerance
  • Strong Work Ethic
  • Goal-Oriented
  • Team training and development
  • Vendor relations skills
  • Prioritization and time management
  • Food safety knowledge
  • Cash Handling

Languages

English
Professional
Spanish
Professional

Timeline

Costumer Service

Wawa
01.2023 - Current

Food Service Leader

Cumberland Farms
01.2020 - 04.2022

High School Diploma -

Florida Futures Academy

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Biridiana Elisa Barrios-Reyes