Ability to learn new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Diligent with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work.
Hi, I’m
Jerri Kerzmann
Bismarck,ND
Summary
Overview
6
years of professional experience
1
Certification
Work History
MHA Nation Sage Coulee Outreach And Wellness1321 Elbowoods Lane Bismarck ND 58501
Maintenance/ Housekeeping
03.2023 - Current
Job overview
- Maintained accurate records of maintenance requests and coordinated with the engineering department to ensure timely repairs or replacements when needed.
- Coordinated linen supply management with laundry services to ensure adequate stock levels at all times while minimizing excess inventory costs.
- Placed orders for housekeeping supplies and guest toiletries.
- Trained new hires on proper housekeeping procedures, leading to increased consistency in service quality.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
MHA Nation Covid-19 Task Force601 N 1sst St Newtown, ND 58763
Director of Human Services
05.2021 - 03.2023
Job overview
- Enhanced employee satisfaction by implementing inclusive policies and fostering a diverse work environment.
- Streamlined operational processes for increased efficiency.
- Established strong partnerships with community organizations for better service delivery and resource sharing.
- Promoted a culture of continuous improvement through regular reviews of policies, procedures, and best practices.
- Served as an effective advocate for clients'' needs, ensuring equitable access to resources.
- Prepared and distributed meals, dispensed medications and monitored safety of Covid positives.
- Provided leadership, guidance and support to staff members.
Miller Pointe Nursing Home3500 21st St SE Mandan, ND 58554
CNA
06.2020 - 05.2021
Job overview
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with daily living activities, promoting independence and dignity.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Miller Elementary School1989 N 20th St Bismarck ND 58503
Paraprofessional
05.2018 - 08.2020
Job overview
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Administered tests and assessments to evaluate student progress and performance.
- Organized and led practice, research and lab assignments.
- Conducted weekly review sessions to help students prepare for exams.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Collaborated with parents and guardians to increase support and provide best learning environment.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Education
University of Natural HealthOnline
Bachelor of Science from Natural Health
University Overview
Garrison High SchoolGarrison
High School Diploma
05.1999
University Overview
Skills
- Procedure Implementation
- Maintenance and Repair Leadership
- Service Optimization
- Linens Management
- Employee Motivation
Certification
CNA
CPR and First Aid
Timeline
Maintenance/ Housekeeping
MHA Nation Sage Coulee Outreach And Wellness
03.2023 - Current
Director of Human Services
MHA Nation Covid-19 Task Force
05.2021 - 03.2023
CNA
Miller Pointe Nursing Home
06.2020 - 05.2021
Paraprofessional
Miller Elementary School
05.2018 - 08.2020
University of Natural Health
Bachelor of Science from Natural Health
Garrison High School
High School Diploma