J'lesa Carr
Fuquay-Varina,NC
Summary
Scrum Master who mentors team members to understand and abide by Agile + Scrum practices and principles. Ensures high satisfaction from stakeholders and promotes continuous collaboration between teams. Comfortable leading several large teams in various stages of Agile maturation through process and product development concurrently . Leverages a combination of skills obtained through software development and 4+ years of project management
Overview
5
5
years of professional experience
Work History
Scrum Master
Collabera Inc - Cisco Systems, Inc.
Durham, NC
06.2021 - 06.2023
- Led all Agile ceremonies for multiple, concurrent projects.
- Removed impediments and protected team members from interruptions and distractions to maximize productivity.
- Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
- Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
- Developed and maintained training materials for internal Scrum team and new hire materials.
- Utilized Jira to track project metrics, create roadmaps, and provide status updates to stakeholders.
Custom Solutions Project Manager
Hewlett Packard Enterprise
Durham , NC
04.2019 - 12.2020
- Managed customer expansion projects from inception to delivery and maintenance.
- Built and established strong partnerships with teams, vendors and contractors.
- Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Oversaw internal/external teams of resources to provide customers with highest level of communication and satisfaction.
- Tracked storage usage and billing sequences for each account.
Junior Project Manager
NetApp
Cary, NC
08.2018 - 04.2019
- Conducted meetings and prepared reports to communicate project status with internal and external stakeholders.
- Procured and organized project documents, reports, and files.
- Maintained close connection with project personnel to quickly identify and resolve problems.
- Reported customer issues using interal ticketing system.
- Oversaw workforce schedules and allocated resources in order to quickly install storage solutions for all accounts
Associate Software Engineer
Fidelity Investments
Cary, NC
01.2018 - 05.2018
- Created monitoring dashboard to asses health of all web services for internal team using Java and HTML/CSS
- Participated in code review meetings, providing input on bugs, inefficiencies and potential solutions to emergent issues.
- Completed continuous project and team reviews to maintain optimal productivity and quality of work.
- Wrote and revised user stories to align with stakeholder requirements.
- Participated in daily Scrum meetings to update on project progress.
Education
Certificate - Certified Scrum Master
Fearless Agility LLC
Portland, OR11.2020
Certificate - Meeting And Event Planning
Ashworth College
Norcross, GA05.2019
Bachelor of Science - Computer Science
University of North Carolina At Greensboro
Greensboro, NC12.2017
Skills
- Team Leadership, Project Management, Risk Identification, Meeting Facilitation, Staff Training, Customer Service,Data Entry, Software Development
- Methodologies : Agile/Scrum, Waterfall
- Project Tracking Tools: Jira, Confluence, Trello, PSA, Excel, SmartSheet , Miro
- Technologies : SharePoint , MS Office/ Teams , Webex
- Development Languages : Java, SQL, HTML/CSS
Timeline
Scrum Master
Collabera Inc - Cisco Systems, Inc.
06.2021 - 06.2023
Custom Solutions Project Manager
Hewlett Packard Enterprise
04.2019 - 12.2020
Junior Project Manager
NetApp
08.2018 - 04.2019
Associate Software Engineer
Fidelity Investments
01.2018 - 05.2018
Certificate - Certified Scrum Master
Fearless Agility LLC
Certificate - Meeting And Event Planning
Ashworth College
Bachelor of Science - Computer Science
University of North Carolina At Greensboro