J.Mirella Stupel
Summary
Accomplished Operations Manager with a proven track record at Invertur, adept in operations management and team leadership. Excelled in driving revenue growth and enhancing team performance through effective training and a positive work environment. Skilled in problem-solving and operations monitoring, achieving high project success rates and employee retention.
Overview
2023
2023
years of professional experience
Work History
Operations Manager
Invertur
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Legal Assistant
Law Offices Of Eric S.
01.2016 - 12.2022
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Contacted clients to schedule appointments and discuss progress of cases.
Education
Bachelor of Science - Hospitality And Tourism Management
Florida International University
Miami, FL12-2020
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Staff Training
- Inventory Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Avid Reader
- Pilates
- Volunteering
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Food Tourism
- Historical Exploration
Timeline
Legal Assistant
Law Offices Of Eric S.
01.2016 - 12.2022
Operations Manager
Invertur
Bachelor of Science - Hospitality And Tourism Management
Florida International University