J'Nee Sprague
Director Of Events
Summary
Attain a position that will enable me to use my strong communication and organizational skills, customer service background, and my ability to work well with others.
Event professional with extensive experience in planning and executing successful events. Known for exceptional organizational skills and ability to lead cross-functional teams to achieve outstanding results. Highly adaptable and reliable, with strong commitment to delivering impactful and memorable events.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Events
Seattle Airport Marriott
04.2017 - Current
- Assist clients by detailing events and meetings prior to arrival; Manage cut-off dates and pick up of groups, including communication with client to advice of status. Compile, distribute, and manage group resumes for all groups. Billing evaluations. Develop Banquet Event Orders, arrange the availability of audio-visual equipment, parking, transportation, displays and other guest needs. Monitor event activities, review billing and conduct post-event meetings as required. Conduct weekly operations meetings and conduct conference meetings to go over events with clients.
Senior Convention Service Manager
Hilton Bellevue
02.2015 - 02.2017
- Assist clients by detailing events and meetings prior to arrival; Manage cut-off dates and pick up of groups, including communication with client to advice of status. Compile, distribute and manage group resumes for all groups. Billing evaluations. Develop Banquet Event Orders. Arrange the availability of audio-visual equipment, parking, transportation, displays and other guest needs, monitor event activities, review billing and conduct post-event meetings as required. Conduct weekly operations meetings and conduct conference meetings to go over events with clients.
Sales Manager/Sales Coordinator
Red Lion Hotels
05.2014 - 12.2014
- Manage and maintain all databases of sales accounts. Manage full billing process for groups from start to finish, including authorization forms and/or credit applications. Manage rooming lists, VIP requirements, and special needs of groups. Manage cut-off dates and pick up of groups, including communication with client to advice of status. Compile, distribute, and manage Group Resume process for all groups. Field calls from individual teams that are a part of a master block. Research market segment, potential prospects. Tele-market to both potential Sales and Catering clients. Responsible for delivering personalized, above and beyond service to customers. Other duties as assigned. Comp set research. Represented the firm at sales shows and exhibitions.
Reservations Agent
Salish Lodge & Spa
09.2013 - 05.2014
- Data entry. Daily reports. Process room reservations via phone and email. Verify arrivals and reservation bookings. Input booking forms. Handling customer concerns properly. Used proper procedures to change or cancel reservations. Send out credit card authorization forms and make advanced deposits for reservations. Cooperate with the group sales managers to help and assist them with group reservations. Reserve guests’ rooms and make sales for the entire property. Check daily market segments.
Sales Coordinator
Valley River Inn
09.2011 - 08.2013
- Data entry. Daily reports. Microsoft excel, Reservations. Group contracts and setups. Responsible for processing room reservation by fax, phone, and email. Input rooming lists and send out rooming lists. File future group booking and create reservation links. Verify group rates. Input booking forms. Handling customer concerns properly. Processing and filing paperwork correctly. Coordinating the convention and conference groups in block reservations. Used proper procedures to change or cancel reservations. Authorized credit cards and deposit checks for reservations. Cooperate with the group sales managers’ help and assist them with reservations. Properly setup group folders with group resume details. Pre-authorizing of advanced deposits for reservations for all third parties. Reserve guests’ rooms and make sales for the entire property.
Reservations
Fiesta Inn Resort
02.2008 - 04.2011
- Data entry. Daily reports. Microsoft excel, Reservations. Group contracts and setups. Responsible for processing room reservation by fax, phone, and email. Shipping and receiving. Send out rooming lists. File future group bookings. Verify group rates. Input rooming lists. Input booking forms. Handling customer concerns properly. Processing and filing paperwork correctly. Coordinating the convention and conference groups in block reservations. Used proper procedures to change or cancel reservations. Authorized credit cards. Cooperate with group sales managers and help with walk-in basis reservations. Pre-authorizing of advanced deposits for reservations and all third parties. Reserve guests’ rooms and make sales for the entire property.
Education
B.S -
Arizona State University
Tempe, AZHigh School - undefined
Marcos De Niza
Tempe, AZSkills
Team leadership
Multitasking
Excellent communication
Organizational skills
Clear communication
Attention to detail
Sales strategies
Event budgeting
Creativity and adaptability
Meeting planning
Vendor and contract negotiations
Written communication
Event planning
Event coordination
Meeting support
Microsoft Office
Certification
CMP - Certified Meeting Planner
Timeline
Director of Events
Seattle Airport Marriott
04.2017 - Current
Senior Convention Service Manager
Hilton Bellevue
02.2015 - 02.2017
Sales Manager/Sales Coordinator
Red Lion Hotels
05.2014 - 12.2014
Reservations Agent
Salish Lodge & Spa
09.2013 - 05.2014
Sales Coordinator
Valley River Inn
09.2011 - 08.2013
Reservations
Fiesta Inn Resort
02.2008 - 04.2011
High School - undefined
Marcos De Niza
B.S -
Arizona State University