Strategic and conscious meeting professional with 17 years' experience planning, creating and executing meetings, programs and conferences. A dynamic leader with the ability to provide outstanding customer service and build relationships with constituents through exceptional oral and written communications that demonstrates a strong commitment to excellence. A dedicated events and administrative professional eager to contribute to team success through collaboration, attention to detail, and excellent organizational skills. Motivated to learn, grow and excel in an organization.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Director of Events
Christian Brothers Conference Washington
Washington, DC
08.2018 - 09.2022
Christian Brothers Conference (CBC) is the office for the Lasallian Region of North America (RELAN), located in Washington, DC. CBC is a non-profit organization that provides programming and support for Lasallians throughout RELAN. CBC convenes and engages Lasallians through formation and education programs, advocacy, and a variety of services and resources designed to promote Lasallian education.
Supervised competent and skilled full-time Event Planner
Managed meetings and events, ranging in size from 15-300, from start to finish by clearly defining function space utilization and guest room block pattern; negotiated contracts to include clauses to decrease the organization’s liability in the event of room block and food and beverage (F&B) minimum attrition, cancellation or reduction in attendance; increased concessions and maintained meeting and event history to ensure accurate negotiation leverage
Organized conferences with over 400 total room nights, $50,000 in F&B expenses, $25,000 in audio-visual (AV) expenses, and 10,000 square feet in total meeting space
Built Request for Proposals (RFPs) to include detailed information on the vision and mission of the organization, event attendee demographics, event theme, history and preferred dates
Reviewed and prioritized proposals based on alignment with selection criteria
Conducted site visits to review and evaluate potential venues
Provided venue recommendations to stakeholders through thorough analysis and assessment of event's costs and needs
Developed and maintained effective working relationships with venue personnel, by utilizing exceptional interpersonal and communication skills
Negotiated contracts for hotels, conference centers, retreat centers, restaurants, and other venues
Developed detailed Event Specification Guidelines (ESG) for facility space assignments and setups, F&B selections, AV requirements, and all other ancillary services required to execute meetings and events
Negotiated contracts for vendor services such as speakers, transportation, translation, security, and AV requirements
Drafted invitation letters to potential keynote speakers by providing detailed conference information, including date and time of presentation, conference theme, requested focus of presentation and compensation
Provided profit and price point data to programs and events team to set registration fees
Managed budgets by tracking income and expenses of all meetings and events
Coordinated travel and accommodations for stakeholders
Collaborated with Communications Department to publish printed and web-based materials
Worked with Director of Development to solicit underwriters, sponsors, advertisers, and exhibitors for events and conferences
Using an online meeting scheduling platform, scheduled committee meetings
Worked collaboratively as part of the overall team to support the work of the organization
Event Planner
Christian Brothers Conference Washington
Washington, DC
04.2010 - 08.2018
Worked with Database Manager to prepare on-line registration forms with multiple price points, using clear and concise instructions with distribution to over 500 potential participants
Worked closely with programs and events team to draft registration materials to include Conference Information for Participants, Registration and Payment Information, Conference Schedule, and Registration Announcement Letter
Teamed up with programs and events team to manage on-site conference production with over 200 participants, 30 presenters, 15 exhibitors and 10 hotel staff
Drafted “Before You Go” emails to conference attendees, providing clear and concise information needed to prepare for the event
Gathered requirements from speakers and data from online registrations for use in detailed outline of F&B, AV, and meeting room specifications needed to execute event
Collaborated with planning committees to develop conference themes and topics, identify keynote speakers and breakout session presenters
Maintained event histories of locations, attendance, overall expenses, themes, and speakers
Maintained and strictly adhered to detailed calendar of all events, with timelines and deadlines
Using SurveyMonkey, drafted event evaluation surveys, reviewed and compiled survey data, and produced an executive summary for debriefing meetings and future planning
Administrative Assistant
Christian Brothers Conference
, Washington
04.2005 - 04.2010
Provided administrative support to the Director of Administration, Director of Education and three department directors
Served as primary point of contact for an average of 30 incoming phone calls per day, courteously addressing inquiries and resolving concerns
Skilled in drafting emails, memos and letters to colleagues, stakeholders and clients, providing clear and concise instructions and information, as well as requesting data
Scheduled, organized, and completed an average of six annual meetings of approximately 15 attendees per meeting
Provided support for five annual conferences and programs, with an average of 150 participants
Booked, coordinated and finalized details of multi-destination travel itineraries, which include flight arrangements and hotel reservations
Created a detailed spreadsheet of travel plans for quick and easy access
Composed and proofread memos, letters and emails, providing accurate and concise communication.
Administrative Assistant
Saint Joseph Catholic Church
Largo, MD
09.2001 - 04.2005
Education
Bachelor of Arts - Political Science
University of Virginia
Skills
Strong Organizational and Analytical Skills
Event Management
Contract Negotiation
Strategic Planning
Team Leadership
Needs Assessment
Meeting Minutes
Travel Administration
Database Administration
Excellent Oral and Written Communication
Microsoft Office
Certification
Certified Meeting Professional, Events Industry Council
Interests
I am dedicated to maintaining physical, emotional and spiritual well-being through regular exercise, meditation and attending church services. Other interests include volunteering at my church by distributing food to families in the community. I am a member of the National Alliance on Mental Illness and co-facilitate monthly support group meetings for families with loved-ones affected by mental illness.