JNelle Williams
Brooklyn,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
EMT-B
Senior Care
12.2023 - Current
- Improved patient outcomes by efficiently assessing, treating, and stabilizing medical conditions in emergency situations.
- Enhanced team performance by collaborating with paramedics, nurses, and physicians during high-pressure situations.
- Reduced response times by effectively utilizing advanced navigation tools and prioritizing dispatch calls.
- Ensured patient safety by maintaining up-to-date knowledge of emergency care protocols and procedures.
- Increased efficiency in emergency scenes by proficiently using essential equipment such as stretchers, backboards, oxygen delivery systems, and suction devices.
Security Supervisor
Global Operations Security Services
03.2020 - 07.2023
- Secured multiple sites and personnel by patrolling properties ; monitoring surveillance equipment; inspecting buildings, equipment, and access points.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
Sales Consultant
AT&T
03.2019 - 07.2023
- Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders
- Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features.
Paraprofessional
Department Of Education
10.2016 - 03.2020
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Lead Retail Sales Consultant
Sprint
03.2014 - 02.2019
- Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
- Increased store revenue through effective upselling and cross-selling techniques tailored to individual customer needs.
- Trained new retail sales consultants, imparting essential product knowledge and sales skills for success on the job.
Overnight Stocker
Target
07.2014 - 04.2015
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
Telephone Research Interviewer
Universal Survey Center
09.2011 - 12.2014
- Enhanced survey response rates by employing persuasive communication techniques during telephone interviews.
- Achieved higher data accuracy through meticulous note-taking and listening skills while conducting research interviews.
- Supported team efficiency by promptly addressing any technical issues during the interviewing process.
Education
Associate's - Computer Information Systems
DeVry University
06.2024
Skills
- Marketing Communications (4 years)
- Canvassing (7 years)
- Retail (6 years)
- Microsoft Office (10 years)
- Management (3 years)
- Sales (6 years)
- Excel (10 years)
- Powerpoint (10 years)
- Product Demos (4 years)
- CPR (2 years)
Certification
- Security Guard License
- F-04 Certification
- NYS EMT-B License
- CPR/AED Certification
- FEMA IS-5.a, IS-200.c, IS-700.b, IS-800.d, IS-100.c
Timeline
EMT-B
Senior Care
12.2023 - Current
Security Supervisor
Global Operations Security Services
03.2020 - 07.2023
Sales Consultant
AT&T
03.2019 - 07.2023
Paraprofessional
Department Of Education
10.2016 - 03.2020
Overnight Stocker
Target
07.2014 - 04.2015
Lead Retail Sales Consultant
Sprint
03.2014 - 02.2019
Telephone Research Interviewer
Universal Survey Center
09.2011 - 12.2014
Associate's - Computer Information Systems
DeVry University
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