J. Nicole Khendek
Suffield,CT
Summary
Diligent leader with substantial experience managing multiple roles. Focused on optimal service, team strength, data-based insights and fostering continuous improvement.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Operations - Account Management
AdviceOne, LLC
03.2023 - Current
- Enhanced operational efficiency by identifying wasteful processes and collaborated to implement new strategies.
- Contributed to team objectives in fast-paced environment, serving over 1500 clients with 100+ meetings per week
- Recorded accurate and efficient in records customer database.
- Stayed current on company offerings and industry trends.
Operations & Finance Manager
Preferred Auto Finance, LLC
03.2006 - 11.2021
- Directed team to book over $250M in consumer auto loans
- Procured strategic lending partnerships through relationship building
- Engineered and monitored cross-functional operational processes
- Organized and facilitated meetings between project stakeholders to discuss input, output, timelines and resolve conflicts
- Verified quality of deliverables and conformity to specifications before moving to execute
- Sourced and vetted vendors while negotiating master service agreements reducing expenditures up to 50%
Education
Bachelor of Arts - Leadership & Organizational Studies
The American Women’s College At Bay Path University
Longmeadow, MA 09.2017 - 07.2019
Skills
Microsoft Office
Certification
Business Analytics
Volunteer Work
Lasagna Love
Enfield Loaves & Fishes
Timeline
Operations - Account Management
AdviceOne, LLC
03.2023 - Current
Business Analytics
01-2019
Bachelor of Arts - Leadership & Organizational Studies
The American Women’s College At Bay Path University
09.2017 - 07.2019
Operations & Finance Manager
Preferred Auto Finance, LLC
03.2006 - 11.2021
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