Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jordan Clay

Ewa Beach

Summary

Hardworking Food Server and Retail Worker with 4 years of experience delivering accurate inventory management in busy environments. Facilitate productivity and prevent shortages through efficient receiving, processing and distribution of merchandise. Skilled in strategic inventory organization and tagging. Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery of goods. Performance-oriented and agile in efficiently completing diverse daily requirements.

Overview

9
9
years of professional experience

Work History

Coffee Barista

Starbucks
06.2023 - Current
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Collaborated with team members to deliver timely and accurate orders during peak hours.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Handled cash transactions accurately, maintaining accountability for daily register balances.
  • Developed strong product knowledge to upsell menu items and increase overall sales revenue.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Pet Sitter

Rover.com
05.2023 - Current
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Communicated professionally with pet owners via phone, email and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could injure or make pets sick.
  • Administered parasite preventive, vitamins and supplements, and treatments for acute conditions.
  • Followed specific food and water schedules for different animal species.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Prioritized creating a safe and comfortable environment to ensure the animals health, happiness, and overall well-being.

Retail Store Worker

Goodwill Hawaii
04.2021 - Current
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Assisted at least 10 customers per day by answering questions and fulfilling requests.
  • Performed inventory control, such as counting and stocking merchandise.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
  • Developed strong communication and organizational skills through working on group projects.
  • Adaptable and proficient in learning new concepts quickly and efficiently
  • Strengthened communication skills through regular interactions with others.

Food Server

United Service Organizations Inc.
01.2016 - 01.2019
  • Served at events catering 100+ people.
  • Added food items, dishes, beverages and utensils to trays and immediately distributed orders.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Asked diners about meals to assess satisfaction and collect feedback to improve operations.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Pitched in with cleaning and closing tasks to keep restaurants running smoothly.

Education

Bachelor of Science - Neuroscience And Behavioral Studies

Arizona State University
Tempe, AZ
05-2028

Bachelor -

Virginia Commonwealth University
Richmond, VA
05-2028

High School Diploma -

James Campbell High School
Ewa Beach, HI
2022

Skills

  • Microsoft applications proficiency
  • Organization and time management
  • Data management
  • Training & development
  • Customer service
  • Adaptability and dependability
  • Maintaining and promoting quality standards
  • Flexible schedule
  • Multitasking and organization
  • Clear/active communication
  • Critical thinking and problem solving
  • Diligent, vigilant, and meticulous employee
  • Active listener
  • Positive attitude

Additional Information

I'm a 20 year old student who has a very optimistic and outgoing personality. I am a diligent worker and have a natural ability for customer service. I am a team player who loves making connections with my fellow employees and I work well under pressure and in times of conflict. Overall, I prioritize creating a safe and healthy environment for my costumers and employees both emotionally and physically.

Timeline

Coffee Barista

Starbucks
06.2023 - Current

Pet Sitter

Rover.com
05.2023 - Current

Retail Store Worker

Goodwill Hawaii
04.2021 - Current

Food Server

United Service Organizations Inc.
01.2016 - 01.2019

Bachelor of Science - Neuroscience And Behavioral Studies

Arizona State University

Bachelor -

Virginia Commonwealth University

High School Diploma -

James Campbell High School
Jordan Clay