Joanne "Jo" Krajeski
Los Angeles,CA
Summary
An experienced and innovative entrepreneur with a decade-long track record of providing exceptional service and using robust organizational skills to cultivate a 400-strong client base with 21 years of work experience, including 14 years in management. Experienced in historical research and digital imaging, capable of working and remaining calm under pressure, and committed to continuous learning and adaptation.
Overview
21
21
years of professional experience
Work History
Intern Volunteer
Southern California Genealogical Society And Family Research Library
02.2023 - Current
- Identify and process out-of-copyright books for digitization; the project has added over 200 books to online repositories
- Coordinated workflow processes for digitization project
- Improved cataloging accuracy by diligently reviewing and updating library records.
- Supported organizational goals through diligent research, data analysis, and report generation.
- Enhanced community outreach by organizing and participating in local events and initiatives.
Founder / Owner
Paws, Claws, Wings And Things
11.2009 - Current
- Established a successful pet care service company, providing professional services to a loyal client base of over 400 clients over ten years
- Implemented client and pet databases, delivering exceptional tailored customer service and services; our organizational approach supports effective long-term customer relationships
- Hired and supervised up to 6 assistants and offered weekly coaching and support for maintaining strong client relations
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
Animal Care Specialist
Angels, Paws And Claws
11.2006 - 11.2009
- Trained new staff members on proper handling techniques and safety protocols, reducing instances of injury to both staff and animals.
- Enhanced animal well-being by conducting regular health assessments and administering appropriate medical treatments.
- Facilitated educational presentations for students, promoting awareness about proper animal care practices.
- Implemented enrichment programs for improved behavioral health in captive animals, leading to a more natural environment.
Office Manager/Human Resources/Bookkeeping
Utopia Optics Int'l.
05.2003 - 11.2006
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
- Facilitated preparation for company financial audit to bring the company public
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
Education
Master of Library and Information Science -
San Jose State University
San Jose, CA06.2025
Bachelor of Science - Library And Information Science
University of Maine
Augusta06.2023
No Degree - Library And Information Science
Pasadena City College
Pasadena, CA06.2021
Skills
- Critical Thinking
- Problem Solving
- Leadership
- Communication
- Historical Research
- Microsoft Office Suite
- Archival Protocols & Standards
- Metadata Schemas
- Digital Image Editing
- Library Technical Skills
- Adaptability
- Analytical Thinking
Timeline
Intern Volunteer
Southern California Genealogical Society And Family Research Library
02.2023 - Current
Founder / Owner
Paws, Claws, Wings And Things
11.2009 - Current
Animal Care Specialist
Angels, Paws And Claws
11.2006 - 11.2009
Office Manager/Human Resources/Bookkeeping
Utopia Optics Int'l.
05.2003 - 11.2006
Master of Library and Information Science -
San Jose State University
Bachelor of Science - Library And Information Science
University of Maine
No Degree - Library And Information Science
Pasadena City College
Similar Profiles
Joshua WinfieldJoshua Winfield
Administrative Manager (Intern) at TCC Black Historical & Genealogical SocietyAdministrative Manager (Intern) at TCC Black Historical & Genealogical Society
AMANDA MCDONALDAMANDA MCDONALD
Assistant at Iroquois County Genealogical SocietyAssistant at Iroquois County Genealogical Society
Robin BernierRobin Bernier
Recording Secretary at Ulster County Genealogical SocietyRecording Secretary at Ulster County Genealogical Society