Joan Laird
Walnut Grove High School
Covington,GA
29
years of professional experience
Experienced with maintaining cleanliness and organization in food service environments. Utilizes strong communication skills to collaborate effectively with team members and meet customer needs.
Work History
Cafeteria Worker
1 Year 10 Months- Preparing and serving nutritious meals.
- Setting up serving lines in a timely manner.
- Operate checkout systems to process transactions,
- Maintained cleanliness and organization of kitchen.
- Putting away deliveries and stocking shelves.
Patient Service Representative - Otolaryngology
5 Years 11 Months- First point of contact at front desk setting
- Surgical scheduling coordination
- Facilities timely check-ins and check-outs via EPIC
- Handles prior authorizations for insurance
Receptionist and Cafeteria Worker
12 Years 11 Months- Took customer’s Breakfast and Lunch orders
- Prepared food and served food to customers
- Cash handling and invoices for vending machine locations
Medical Receptionist
10 Years- Greet patients and check patients in and out of their appointments
- Schedules client appointments
- Check insurances and referrals
- Help clients with questions and concerns
- Ability to multitask effectively in a fast-paced environment
Education
High school diploma
Skills
Experienced with surgical scheduling
payment collection
and various other front desk duties.
Dedicated to providing exceptional patient care and satisfaction.
Highly skilled with EPIC EMR system.
Timeline
Cafeteria Worker
Walnut Grove High School
10.2024 - CurrentRead More
Patient Service Representative - Otolaryngology
Jefferson Health
07.2018 - 06.2024Read More
Receptionist and Cafeteria Worker
Morning Start Services
08.2005 - 07.2018Read More
Medical Receptionist
Yardley Dermatology
05.1997 - 05.2007Read More
Harry S. Truman High School
High school diploma
Read More