Joan Muir
Bolivar,PA
Summary
Detail-oriented medical assistant with over a decade of experience in patient care and electronic health records management. Expertise in time management and team collaboration has consistently improved clinic efficiency and patient flow, leading to enhanced service delivery.
Overview
1
1
Certification
15
15
years of professional experience
Work History
National Certified Medical Assistant
Indiana Care Network
Bolivar, PA
08.2022 - Current
- Assisted in patient care and clinical procedures, ensuring adherence to safety protocols.
- Conducted routine laboratory tests, maintaining accuracy and quality control standards.
- Managed patient records using electronic health record systems, ensuring data integrity and confidentiality.
- Coordinated appointments and follow-ups, enhancing patient satisfaction through effective communication.
National Certified Medical Assistant
Indiana Physicians Group
Blairsville, PA
08.2011 - 08.2022
- Assisted physicians during examinations, providing support for various procedures to ensure accuracy and safety.
- Enhanced clinic efficiency by scheduling appointments and organizing patient flow to reduce wait times.
- Provided exceptional customer service at the front desk – registering new patients, updating existing records and addressing inquiries.
- Streamlined office operations by managing inventory, ordering supplies, and maintaining organized workspaces for optimal performance.
- Expedited processing of lab results by collecting specimens promptly and accurately following proper protocols.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Diploma - Medical Assistant
Greater Johnstown Career And Technology Center
Johnstown, PA09-1997
Skills
- Vital signs monitoring
- HIPAA regulations
- Team collaboration
- Time management expertise
- Phlebotomy techniques
- Sterilization techniques
- Patient scheduling
- Laboratory specimen collection
- Immunization administration
- Insurance verification
- Medical equipment operation
- Compassionate patient support
- Electronic health records management
- Medical terminology proficiency
- Customer service
- HIPAA compliance
- Specimen labeling
- Electronic health records
- Specimens collection and processing
- Clinical documentation
- CPR
- Insurance authorizations
Certification
National Certified Medical Assistant
BLS
Timeline
National Certified Medical Assistant
Indiana Care Network
08.2022 - Current
National Certified Medical Assistant
Indiana Physicians Group
08.2011 - 08.2022
Diploma - Medical Assistant
Greater Johnstown Career And Technology Center