Joan Neuroth
Mahopac,NY
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
9
9
years of professional experience
Work History
Food & Beverage Server
Old Oaks Country Club
05.2020 - 10.2020
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Certified Nursing Assistant
Anchor Care And Rehabilitation Center
02.2016 - 03.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Documented patient information and care activities.
Room Service Attendant
Naples Beach Hotel And Golf Club
12.2014 - 04.2015
Food and Beverage Server
High Hampton Inn And Country Club
04.2014 - 11.2014
Cashier & Food and Beverage Server
Mandarin Plaza Hotel
07.2013 - 03.2014
Guest Room Attendant Supervisor
Xanterra South Rim LLC.
03.2012 - 06.2012
Food and Beverage Attendant
Shangrila Mactan Resort And Spa
11.2011 - 04.2012
Education
Dialysis Technician -
Medical Training Institute of New York
New York, NY12.2023
Certified Nursing Assistant -
Ace Healthcare Training Institute Inc.
930 Stuyvesant Ave. Union, NJ 0708303.2016
Bachelor of Science - Hotel And Restaurant Management
University of San Carlos
Cebu City, Philippines03.2013
Skills
- Service Prioritization
- Guest Relations Management
- Direct Patient Care
- Care Plan Implementation
- Documenting Behaviors
- Quality Assurance
- Patient Lifting
- Reliable Team Player
- Maintaining Privacy
- Recording Vital Signs
- Compassionate Caregiver
- Compassionate
- Patient-focused care
- Patient Management
- Supporting personal needs
- Grooming and Bathing Assistance
- Charting Expertise
- Supporting Personal Needs
- Mobility Assistance Needs Understanding
- General Housekeeping Abilities
- Feeding Assistance Expertise
Craft Projects
On my downtown, I make favor boxes, cards and signs for parties on any celebrations.
Languages
Filipino
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Food & Beverage Server
Old Oaks Country Club
05.2020 - 10.2020
Certified Nursing Assistant
Anchor Care And Rehabilitation Center
02.2016 - 03.2019
Room Service Attendant
Naples Beach Hotel And Golf Club
12.2014 - 04.2015
Food and Beverage Server
High Hampton Inn And Country Club
04.2014 - 11.2014
Cashier & Food and Beverage Server
Mandarin Plaza Hotel
07.2013 - 03.2014
Guest Room Attendant Supervisor
Xanterra South Rim LLC.
03.2012 - 06.2012
Food and Beverage Attendant
Shangrila Mactan Resort And Spa
11.2011 - 04.2012
Dialysis Technician -
Medical Training Institute of New York
Certified Nursing Assistant -
Ace Healthcare Training Institute Inc.
Bachelor of Science - Hotel And Restaurant Management
University of San Carlos
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