Joan Samuels
Los Angeles,CA
Summary
Experienced Senior Partnership Professional with a strong background in multi-disciplinary project/program management and product development. Proven track record of success in business development, key account administration, and program management. Recognized for driving outstanding sales figures, territory development, and training/recruitment initiatives. Skilled in streamlining financial processes, boosting productivity, and implementing effective solutions to drive revenue growth. Adept leader with a focus on enhancing customer retention in competitive markets, building strong client relationships, exceeding targets, and fostering team synergy. Authorized to work in the US for any employer.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Direct Sales Consultant - Remote
Viking Cruises
12.2022 - Current
- Serve as subject-matter expert on global travel.
- Coordinate comprehensive travel packages including cruises, flights, and land arrangements.
- Handle high volumes of outbound and inbound sales calls daily.
- Leverage CRM and multiple software platforms to coordinate travel reservations.
- Ensure exceptional service to foster customer loyalty and referrals.
- Consistently generated travel sales exceeding $500,000 monthly, reaching up to $1.4 million.
Director of Partnerships - Contract, Remote
HeadQuarters
01.2022 - 09.2022
- Forged strategic partnerships to enhance mutual advantages.
- Created plans to increase brand awareness and broaden audience reach for HQ services.
- Engaged in both online and in-person events to promote the company's interests.
- Increased company sales beyond California through innovative marketing campaigns.
- Showcased service offerings and introduced operational outsourcing services to prospective clients.
- Launched lead referral program to boost product endorsements.
- Accomplished over 13,000 new leads and crafted monthly CRM newsletters and weekly social media posts.
Account Manager/Business Developer - Western Region, Remote
HempStaff
10.2018 - 01.2022
- Engaged in trade shows to enhance brand value.
- Reviewed and developed job descriptions to align with client needs.
- Negotiated counteroffers and relocation packages.
- Managed client needs to boost satisfaction and retention.
- Managed business outreach programs targeting Western US, Canada, UK, and Caribbean.
- Exceeded quarterly objectives, achieving a company record placement valued at 1.3M in 2019.
- Earned recognition for achieving the highest placement of 6 hires in September 2020 and 5 signed client contracts in October 2021.
Program Director/Business Developer | Biotechnology, Construction, Finance, Healthcare, Hospitality & Technology
Managed Career Solutions Inc.
01.2003 - 08.2018
- Directed business outreach activities for major recruitment projects.
- Led cross-functional teams to achieve program deliverables on schedule and within budget.
- Created strategic initiatives to involve key external stakeholders in significant projects.
- Outlined program scope and objectives, managing team tasks.
- Collaborated with external vendors and stakeholders to source candidates for upcoming programs.
- Developed comprehensive budgets, work plans, and resource allocations.
- Reviewed program deliverables to maintain compliance with quality standards.
- Administered integration of vendor tasks alongside tracking and reviewing vendor deliverables.
- Generated approximately $19M in revenue from new projects by executing successful RFP processes.
Education
Bachelor's Degree - Business Administration & Management
Loughton College
EssexSkills
- Vendor Management
- Territory management
- CRM Software
- Program Management
- Program Administration
- Strategic Planning & Analysis
- Leadership & Team Building
- Product/Brand Promotion
- HubSpot
- Business Development
- Recruiting
- Change Management
- Process Improvement
- Account Management
- Budgeting
- Account management
- Direct sales
- Sales management
- CRM software
- Customer acquisition
- Outbound sales
- Negotiation
- Presentation skills
- Sourcing
- Marketing automation
Certification
- Certified Project Manager
- December 2015 to Present
- Coursera - University of Virginia
Links
http://www.linkedin.com/in/joansamuels/
Timeline
Direct Sales Consultant - Remote
Viking Cruises
12.2022 - Current
Director of Partnerships - Contract, Remote
HeadQuarters
01.2022 - 09.2022
Account Manager/Business Developer - Western Region, Remote
HempStaff
10.2018 - 01.2022
Program Director/Business Developer | Biotechnology, Construction, Finance, Healthcare, Hospitality & Technology
Managed Career Solutions Inc.
01.2003 - 08.2018
Bachelor's Degree - Business Administration & Management
Loughton College
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