Joan Sceline
San Bernardino,CA
Summary
Dedicated professional with strong skills in customer service and operational efficiency. Proven ability to enhance passenger experiences and optimize delivery times.
Overview
1
1
Language
9
9
years of professional experience
Work History
Rideshare Driver
Lyft
02.2019 - Current
- Conducted vehicle inspections to ensure operational safety standards were met consistently.
- Implemented feedback mechanisms to enhance passenger experience and improve service delivery.
- Analyzed ride patterns to identify areas for operational efficiency improvements across the region.
Courier Driver
GrubHub
Chicago, IL
10.2017 - Current
- Delivered food orders efficiently, ensuring timely arrival and customer satisfaction.
- Navigated complex routes using GPS technology to optimize delivery times.
- Communicated effectively with customers to address questions and resolve issues.
- Maintained vehicle cleanliness and operational readiness through regular inspections.
Rideshare Driver
Uber
San Francisco, CA
10.2017 - Current
- Ensured timely and safe transportation for passengers using GPS navigation tools.
- Maintained high customer satisfaction ratings through effective communication and service quality.
- Adapted to changing schedules and passenger demands to optimize ride availability.
- Collaborated with local law enforcement for safety compliance during peak hours.
Education
High School Diploma -
Amundsun
Chicago, ILSkills
- Schedule coordination
- Route planning
- Punctuality
- Passenger transportation
- Customer engagement
- Customer service
- Vehicle inspection
Languages
Greek
Native or Bilingual
Interests
- Gym Workouts
- Enjoy participating in [activity] for overall physical and mental well-being
Timeline
Rideshare Driver
Lyft
02.2019 - Current
Courier Driver
GrubHub
10.2017 - Current
Rideshare Driver
Uber
10.2017 - Current
High School Diploma -
Amundsun