Summary
Overview
Work History
Education
Skills
Timeline
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Joan Smith

Joan Smith

Akron

Summary

Proven leader and strategic sales expert with a track record of driving revenue growth and increasing profitability at United Rentals Inc. Excelled in networking and strategic sales techniques, demonstrating a self-sufficient and goal-oriented approach. Skilled in fostering strong relationships and leveraging sales performance tracking to exceed objectives.

Overview

10
10
years of professional experience

Work History

Outside Sales Representative

United Rentals Inc.
Bedford
04.2024 - Current
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Obtained sales leads through networking groups, referral partners and face-to-face sessions with companies.
  • Calculated production, delivery, and installation costs to provide customers with accurate quotes.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Branch Manager

United Rentals Inc.
Bedford
04.2015 - 04.2024
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
  • Resolved escalated customer complaints in a timely manner.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Provided feedback on employee performance evaluations conducted by supervisors.
  • Managed and inspired team members to perform to full potential, driving branch profitability.
  • Created and updated financial reports on frequent basis to present information to leadership teams.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Created reports summarizing operational performance metrics for senior management review.
  • Established strong working relationships with external partners such as vendors and suppliers.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Disciplined employees to encourage compliance with company policies and procedures.

Education

Some College (No Degree) - Medical Assistance

Bohecker's Business College
Ravenna, OH

Skills

  • Networking
  • Strategic sales techniques
  • Self-sufficient
  • Sales performance tracking
  • Goal oriented

Timeline

Outside Sales Representative

United Rentals Inc.
04.2024 - Current

Branch Manager

United Rentals Inc.
04.2015 - 04.2024

Some College (No Degree) - Medical Assistance

Bohecker's Business College

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Joan Smith